On-Site Scheduling & Medical Assistant – Cincinnati

TriHealth; Cincinnati (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Retirement plans

Tuition reimbursement

Job summary

TriHealth's TPP Gastroenterology in Cincinnati, OH seeks a Scheduling Coordinator and Medical Assistant to support scheduling across multiple departments and provide hands-on clinical care. This on-site role requires residency in the Cincinnati-Dayton area or surrounding regions and offers a full-time schedule Monday–Friday with no remote work.

Responsibilities include coordinating appointments and tests, assisting physicians, and maintaining medical records.

Qualifications

• High School Degree in Healthcare.
• Clerical background with general computer skills and Knowledge in medical terminology.
• EKG.
• Injections.
• Venipuncture.
• Performance of common lab tests according to establish CLIA guidelines and TriHealth policy.
• Experience in medical/physician office setting.

Responsibilities

• Scheduling participants for specialist and routine appointments both internally and externally with many different providers and areas of specialty.
• Coordinates scheduling of participants within multiple departments internally including nursing, transportation and therapy at three different sites.
• Follows all scheduling procedures and completes scheduling paperwork accurately and timely.
• Communicates appropriately with customers, transportation and other departments.
• Demonstrates strong customer service skills and appropriate judgement related to phone and in-person interactions.
• Answers phone calls promptly and courteously pertaining to setting up appointments.
• Relays accurate and complete messages to the appropriate person.
• Demonstrates organizational skills in the management of participant appointments/tests/procedures and ensures a smooth and thorough process.
• Ensures all medical records are retrieved from outside providers and forwards information to the medical records department for scanning purposes.
• Exhibits professional image and behavior toward patients, visitors, physicians and employees and creates a positive impression consistent with professional etiquette.
• Demonstrates proficiency in assisting with medical procedures on adults and children.
• Demonstrates flexibility and/or initiative in seeking or accepting additional assignments, and a willingness to learn.
• Exhibits dependability in areas such as attendance, punctuality and the timely performance of duties.
• Maintains the safety and cleanliness of the treatment area.
• Demonstrates knowledge of the principles of clean and sterile procedures in the use of medical equipment.

Skills

Clerical background

Medical terminology

EKG

Injections

Venipuncture

Lab procedures

Medical office experience

Education

High School Degree in Healthcare

Tools

Epic

Misys

Outlook

Job description

TriHealth's TPP Gastroenterology in Cincinnati, OH seeks a Scheduling Coordinator and Medical Assistant to support scheduling across multiple departments and provide hands-on clinical care. This on-site role requires residency in the Cincinnati-Dayton area or surrounding regions and offers a full-time schedule Monday–Friday with no remote work.

Responsibilities include coordinating appointments and tests, assisting physicians, and maintaining medical records.