Multisite Healthcare Scheduling Specialist

TriHealth; Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

TriHealth is seeking an Administrative Scheduling Clerk to interpret scheduling requests, schedule appointments and tests, and maintain medical records. The role spans three sites and involves coordinating across nursing, transportation and therapy teams with care and compassion for patients.

Responsibilities include handling scheduling paperwork, guiding callers, and ensuring records are retrieved and forwarded to the records department for scanning.

Qualifications

• High School Diploma or GED in Healthcare (Required)
• Clerical background
• General computer skills
• Knowledge in medical terminology

Responsibilities

• Demonstrates organizational skills in the management of participant appointments/tests/procedures and ensures a smooth and thorough process
• Demonstrates strong customer service skills and appropriate judgement related to phone and in-person interactions. Answers phone calls promptly and courteously pertaining to setting up appointments. Relays accurate and complete messages to the appropriate person.
• Coordinates scheduling of participants for specialist and routine appointments across internal and external providers and across multiple sites; follows scheduling procedures and completes paperwork accurately and timely. Communicates with customers, transportation and other departments.
• Ensures all medical records are retrieved from outside providers and forwarded to the medical records department for scanning.

Skills

Clerical background

General computer skills

Knowledge in medical terminology

Education

High School Diploma or GED in Healthcare

Job description

TriHealth is seeking an Administrative Scheduling Clerk to interpret scheduling requests, schedule appointments and tests, and maintain medical records. The role spans three sites and involves coordinating across nursing, transportation and therapy teams with care and compassion for patients.

Responsibilities include handling scheduling paperwork, guiding callers, and ensuring records are retrieved and forwarded to the records department for scanning.