On-site Sales & Rental Coordinator

ICM Solutions LLC; Murray (UT); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

PTO

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Job summary

ICM Solutions in Murray, UT is seeking a Sales & Rental Coordinator to join the team on-site. The role serves as the primary operational partner for Sales Representatives and the Rental Support Team, handling contracts, order processing, and equipment availability coordination.

You will communicate with customers to ensure timely and accurate rental transactions. The position requires 2+ years in customer service or related roles, strong organization and communication skills, and proficiency

Qualifications

• 2+ years of customer service, sales support, rental, or administrative experience.
• Strong organizational and communication skills.
• Ability to manage multiple priorities and deadlines.
• Proficiency in ERP, CRM, and Microsoft Office applications.

Responsibilities

• Process sales orders and rental agreements.
• Ensure pricing accuracy and compliance with company guidelines.
• Run rental conversions on RPO Contracts.
• Maintain customer and equipment records.
• Coordinate equipment reservations and scheduling.
• Verify equipment availability with fleet and operations teams.
• Manage rental extensions, swaps, and returns.
• Assist customers with rental requirements and documentation.
• Serve as a primary point of contact for inquiries.
• Provide order status updates and rental information.
• Resolve routine customer concerns and elevate when necessary.
• Ensure contracts are complete and accurate.
• Maintain electronic customer files and supporting documentation.
• Coordinate insurance certificates, purchase orders, and required paperwork.
• Work closely with sales, service, transportation, and fleet teams.
• Communicate equipment availability and delivery timelines.

Skills

Strong organizational skills

Excellent communication skills

Ability to manage multiple priorities

Education

Associate degree or equivalent experience preferred

Tools

ERP

CRM

Microsoft Office

Job description

ICM Solutions in Murray, UT is seeking a Sales & Rental Coordinator to join the team on-site. The role serves as the primary operational partner for Sales Representatives and the Rental Support Team, handling contracts, order processing, and equipment availability coordination.

You will communicate with customers to ensure timely and accurate rental transactions. The position requires 2+ years in customer service or related roles, strong organization and communication skills, and proficiency