Sales & Rent Support Specialist (On-Site)

Campbell Companies

Murray, Northern (UT, KY)

Hybrid

USD 50,000 - 70,000

Full time

8 days ago

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Benefits offered by this job

PTO

Medical/dental/vision/life insurance

401(k) with company match

Job summary

ICM Solutions in Murray, UT seeks a Sales & Rent Support Specialist to join our team. You will create, manage, and track sales and rental quotes, proposals, and customer-facing documentation to help drive revenue and deliver an exceptional customer experience.

Collaborating with sales reps, coordinators, fleet personnel, and leadership, you'll streamline the quote-to-order process, maintain CRM/ERP data, and develop compelling presentations for bids and meetings.

Qualifications

Associate's degree preferred; equivalent experience considered.
2+ years of experience in sales support, proposal development, customer service, rental operations, or administrative support.
Experience supporting sales teams in equipment, construction, industrial, transportation, or related industries preferred.

Responsibilities

Create and maintain sales and rental quotations for equipment and related products.
Review costs, margins, and profitability to ensure proposals align with company objectives.
Coordinate with Sales Representatives, Coordinators, and Fleet personnel to confirm equipment availability and delivery timelines.
Manage quote revisions and updates throughout the sales process.
Track quote status, expiration dates, and follow-up requirements.
Maintain quote documentation within CRM and ERP systems.
Develop professional customer proposals for sales and rental opportunities.
Create and maintain PowerPoint presentations for customer meetings, bid presentations, and strategic account reviews.
Maintain standardized presentation templates, branding, and sales collateral.
Assist with bid submissions, RFP responses, and contract documentation.
Coordinate internal approvals required for pricing exceptions and special terms.
Generate reports supporting sales activities and performance reviews.
Monitor open opportunities and communicate required actions to the sales team.
Maintain accurate customer, opportunity, and quote data within CRM systems.
Track quote conversion rates and sales support activity.
Generate sales activity reports and presentation materials for leadership meetings.
Support forecasting and pipeline reporting efforts.
Organize and maintain sales literature, equipment specifications, and presentation resources.
Assist in developing customer-facing sales tools and promotional materials.
Support customer events, trade shows, and product demonstrations as needed.
Maintain a library of current equipment images, fleet data, and sales collateral.