Sales & Rent Support Specialist

ICM Solutions LLC; Murray (UT); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

PTO

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Job summary

ICM Solutions in Murray, UT is seeking a Sales & Rent Support Specialist to create, manage, and track sales and rental quotes, proposals, and customer-facing documentation, acting as the administrative backbone of the sales process.

The role supports revenue growth by coordinating with Sales Representatives and Fleet personnel, developing professional customer proposals, and maintaining presentation materials. On-site Monday–Friday with strong PowerPoint/Excel skills and CRM/ERP experience.

Qualifications

• Associate's degree preferred; equivalent experience considered.
• 2+ years of experience in sales support, proposal development, customer service, rental operations, or administrative support.
• Experience supporting sales teams in equipment, construction, industrial, transportation, or related industries preferred.

Responsibilities

• Create and maintain sales and rental quotations for equipment and related products.
• Review costs, margins, and profitability to ensure proposals align with company objectives.
• Coordinate with Sales Representatives, Coordinators, and Fleet personnel to confirm equipment availability and delivery timelines.
• Develop professional customer proposals and PowerPoint presentations for meetings and bids.
• Maintain CRM/ERP data and generate sales activity reports for leadership.

Skills

Strong written communication

Presentation development

Microsoft PowerPoint

Excel

Word

Outlook

CRM systems

ERP systems

Attention to detail

Project management

Education

Associate's degree preferred

Tools

CRM

ERP

Job description

Description

ICM Solutions, the leader in crushing, underground mining rebuild, and concrete paving equipment, service, and solutions across the Mountain West, is seeking a Sales & Rent Support Specialist to join our growing team in Murray, UT.

This position is responsible for supporting revenue growth by creating, managing, and tracking sales and rental quotes, proposals, presentations, and customer-facing sales documentation. This role serves as the administrative backbone of the sales and rental process by ensuring timely, accurate, and professional communications that help our sales representatives close business and deliver an exceptional customer experience.

Working closely with Sales Representatives, Sales & Rental Coordinators, the Fleet Coordinator, and the Sales & Rental Operations Manager, this position helps streamline the sales cycle from opportunity identification through quote generation and customer follow-up across ICM's multi-state territory.

This is an on-site position — you must be available to work in the office Monday through Friday.

Key Responsibilities

Quote Management

• Create and maintain sales and rental quotations for equipment and related products
• Review costs, margins, and profitability to ensure proposals align with company objectives.
• Coordinate with Sales Representatives, Coordinators, and Fleet personnel to confirm equipment availability and delivery timelines.
• Manage quote revisions and updates throughout the sales process.
• Track quote status, expiration dates, and follow-up requirements.
• Maintain quote documentation within CRM and ERP systems.

Proposal & Presentation Development

• Develop professional customer proposals for sales and rental opportunities.
• Create and maintain PowerPoint presentations for customer meetings, bid presentations, and strategic account reviews.
• Maintain standardized presentation templates, branding, and sales collateral.

Sales Process Support

• Assist with bid submissions, RFP responses, and contract documentation.
• Coordinate internal approvals required for pricing exceptions and special terms.
• Generate reports supporting sales activities and performance reviews.
• Monitor open opportunities and communicate required actions to the sales team.

Data & Reporting

• Maintain accurate customer, opportunity, and quote data within CRM systems.
• Track quote conversion rates and sales support activity.
• Generate sales activity reports and presentation materials for leadership meetings.
• Support forecasting and pipeline reporting efforts.

Marketing & Sales Support

• Organize and maintain sales literature, equipment specifications, and presentation resources.
• Assist in developing customer-facing sales tools and promotional materials.
• Support customer events, trade shows, and product demonstrations as needed.
• Maintain a library of current equipment images, fleet data, and sales collateral.

Requirements

Education & Experience

• Associate's degree preferred; equivalent experience considered.
• 2+ years of experience in sales support, proposal development, customer service, rental operations, or administrative support.
• Experience supporting sales teams in equipment, construction, industrial, transportation, or related industries preferred.

Skills & Competencies

• Strong written communication and presentation development skills.
• Advanced proficiency in Microsoft PowerPoint, Excel, Word, and Outlook.
• Experience with CRM and ERP systems.
• Exceptional attention to detail and accuracy.
• Strong organizational and project management skills.
• Ability to manage multiple priorities and deadlines.
• Professional and customer-focused communication style.

Why ICM Solutions?

• Fast-growing company with big ambitions—to be the best crushing, underground mining rebuild, and white paving dealer in North America.
• Strong, people-focused culture where your work truly makes an impact.
• Competitive benefits: PTO, medical/dental/vision/life insurance, 401(k) with company match, and more.

#CrushingIt

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).