On-Site ROI & Medical Records Specialist

MRO Corporation; Doylestown Township (Bucks County); On-site; USD 22,000 - 30,000; Full time

Job summary

MRO Corporation seeks an ROI Specialist to support HIPAA-compliant release of information at client sites, with on-site work in Doylestown, PA.

You will review requests, determine records to release, log and scan records, answer inquiries, and handle payments per site policies. The role requires data-entry skills, independence, strong communication, and attention to detail; a HS diploma is required.

Qualifications

• Proficient with computer applications and data entry; internet usage required.
• Ability to work independently and meet production goals at MRO.
• Strong verbal communication and customer service skills.
• Attention to detail and reliability in a HIPAA-regulated environment.
• Experience in Release of Information is a plus.

Responsibilities

• Determine records to release by reviewing requestor information per HIPAA guidelines.
• Answer phone calls regarding ROI issues and assist walk-in customers.
• Log and scan requests into ROI On-Line database; process physician requests.
• Send and sometimes fax information to physician offices; ensure cash handling where applicable.
• Adhere to site policies and perform other duties as assigned.

Skills

Data entry

HIPAA knowledge

Customer service

Attention to detail

Dependability

Strong communication

Education

High School Diploma/GED

Tools

ROI On-Line database

Computer applications

Job description

MRO Corporation seeks an ROI Specialist to support HIPAA-compliant release of information at client sites, with on-site work in Doylestown, PA.

You will review requests, determine records to release, log and scan records, answer inquiries, and handle payments per site policies. The role requires data-entry skills, independence, strong communication, and attention to detail; a HS diploma is required.