Service Technician

Top Echelon Software, LLC

Mesa (AZ)

On-site

USD 30,000 - 39,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Wellness reimbursement

Parental leave

Employee assistance program

Additional company-sponsored benefits

Job summary

NGV Talent is seeking a Service Technician in Mesa, AZ to support maintenance, diagnostics, troubleshooting and repair for an advanced robotic delivery fleet. You will diagnose complex system issues, perform advanced repairs, and mentor technicians while helping keep fleet readiness in a fast-paced environment.

Candidates with robotics, electric or autonomous vehicle, aviation, or fleet operations backgrounds are encouraged to apply.

Qualifications

1+ years of service technician or repair experience.
Strong troubleshooting and diagnostic skills.
Mechanical and electrical systems aptitude.
Excellent written and verbal communication.
Ability to document repairs accurately.
Valid U.S. driver's license and ability to pass MVR.

Responsibilities

Diagnose complex, intermittent, and unusual faults across robotic systems, modular components, and support vehicles.
Perform advanced repairs on electrical systems, control units, and associated hardware with minimal supervision.
Troubleshoot mechanical, electrical, and system-level issues using advanced diagnostic techniques.
Interpret technical manuals, schematics, wiring diagrams, and diagnostic procedures.
Document diagnostic processes, repair activities, root cause findings, and corrective actions.
Contribute technical findings and repair knowledge to internal documentation and knowledge bases.
Independently prioritize and manage assigned workload.
Calibrate, configure, and maintain specialized diagnostic equipment and test tools.
Support fleet readiness, reliability, and operational uptime.
Work closely with operations and engineering teams to resolve technical issues.

Skills

Troubleshooting

Diagnostics

Mechanical aptitude

Electrical systems

Communication

Documentation

Independent work

Driver's license

Tools

JIRA

MaintainX

Job description

Job Overview

We are hiring a Service Technician to support maintenance, diagnostics, troubleshooting, and repair operations for an advanced robotic delivery fleet in Mesa, AZ. This role focuses on diagnosing complex system issues, performing advanced repairs, mentoring technicians, and helping maintain fleet readiness in a fast-paced operational environment.

This position is ideal for experienced technicians with strong diagnostic skills who enjoy solving complex mechanical and electrical problems. Candidates with backgrounds in robotics, electric vehicles, autonomous vehicles, fleet maintenance, aviation, or advanced service operations are encouraged to apply.

Key Responsibilities

Diagnose complex, intermittent, and unusual faults across robotic systems, modular components, and support vehicles
Perform advanced repairs on electrical systems, control units, and associated hardware with minimal supervision
Troubleshoot mechanical, electrical, and system-level issues using advanced diagnostic techniques
Interpret technical manuals, schematics, wiring diagrams, and diagnostic procedures
Document diagnostic processes, repair activities, root cause findings, and corrective actions
Contribute technical findings and repair knowledge to internal documentation and knowledge bases
Independently prioritize and manage assigned workload
Calibrate, configure, and maintain specialized diagnostic equipment and test tools
Support fleet readiness, reliability, and operational uptime
Work closely with operations and engineering teams to resolve technical issues

Requirements

1+ years of service technician, maintenance, or repair experience
Strong troubleshooting and diagnostic skills
Mechanical aptitude and interest in repair and technical systems
Strong written and verbal communication skills
Ability to document repairs and diagnostic findings accurately
Valid U.S. driver's license and ability to pass MVR requirements
Ability to work independently in a fast-paced operational environment

Preferred Qualifications

Experience supporting electric vehicles, autonomous vehicles, robotics, aviation, or fleet operations
Experience with advanced electrical diagnostics and repair
Familiarity with service management platforms such as JIRA, MaintainX, or similar tools
Experience mentoring or training technicians
Experience interpreting wiring diagrams, technical manuals, and repair procedures

Schedule