On-Site Retail IT Technician & POS Support

Family Express; Valparaiso (IN); Vor Ort; USD 55.000 - 80.000; Vollzeit

Zusammenfassung

Family Express in Valparaiso, IN is seeking an IT Technician to provide daily support for store hardware, software, and network services. You will assist with POS devices, telecommunications, and device peripherals to keep our operations running smoothly.

This role requires hands-on problem solving, strong communication, and the ability to travel between locations as needed. You will build relationships with stores, implement best practices, and help ensure the security and reliability of IT

Qualifikationen

• Situational awareness and strong analytical reasoning are essential.
• Ability to work independently and manage multiple priorities.
• Proficiency with Windows operating systems and POS devices.
• Understanding of networking basics and IT asset security.
• Willingness to travel daily between Family Express locations.

Aufgaben

• Provides daily support for store hardware, software, networks, and POS devices.
• Maintains telecommunications, broadband connections, and network cabling.
• Stages and maintains IT assets; installs security camera systems.
• Negotiates with vendors and contractors to ensure best pricing and service.
• Represents Living Brand and supports company mission across locations.
• Responds to end-user questions in person, by phone, or remotely.

Kenntnisse

Situational Awareness

Analytical thinking

Independent work

"First-time" issue resolution

Time management

Communication skills

Team player

Commitment to mission

Mathematical skills

Conflict resolution

Adaptability

Decision making

Networking basics

Microsoft OS proficiency

POS devices knowledge

Computers and components

Ausbildung

Bachelor’s degree or equivalent

Bachelor’s degree in Computer Science

Jobbeschreibung

Family Express in Valparaiso, IN is seeking an IT Technician to provide daily support for store hardware, software, and network services. You will assist with POS devices, telecommunications, and device peripherals to keep our operations running smoothly.

This role requires hands-on problem solving, strong communication, and the ability to travel between locations as needed. You will build relationships with stores, implement best practices, and help ensure the security and reliability of IT