On-Site Retail Brand Experience Specialist

Avocado Green Brands; Corte Madera (CA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Employer Paid Life Insurance

401(k) with match

PTO

Volunteer days

Employee product discount

Annual Bonus Plan

Training and tools

Wellness apps

Referral bonus

Growth opportunities

Job summary

Avocado Green Brands in Corte Madera, CA is seeking a Retail Brand Experience Associate for a full-time, on-site role. You will drive in-person and digital sales, maintain product knowledge, and deliver an exceptional customer experience while collaborating across teams to improve operations.

The position offers competitive pay with a potential monthly bonus and requires flexibility to work weekends and holidays. Join a growing brand focused on healthy living and sustainability.

Qualifications

• Customer service or retail experience is a plus.
• Amazing attitude and a passion for learning.
• Experience with live chats and CRM platforms.
• Experience tracking KPIs or sales goals a plus.
• Passion for our brand’s values of healthy living and environmental awareness.
• Excellent verbal and written communication.

Responsibilities

• Meet and exceed sales targets and KPIs.
• Maintain up-to-date product knowledge and procedures.
• Deliver exceptional customer experiences.
• Relay customer feedback to internal teams to improve CX.
• Collaborate with customer experience, production and logistics to reduce returns.
• Engage in daily in-person and digital sales activities.

Skills

Customer service

Retail experience

CRM experience

Strong communication

Positive attitude

Tools

TalkDesk

Intercom

Kustomer

Google Suite

Job description

Avocado Green Brands in Corte Madera, CA is seeking a Retail Brand Experience Associate for a full-time, on-site role. You will drive in-person and digital sales, maintain product knowledge, and deliver an exceptional customer experience while collaborating across teams to improve operations.

The position offers competitive pay with a potential monthly bonus and requires flexibility to work weekends and holidays. Join a growing brand focused on healthy living and sustainability.