Full-Time Retail Brand Experience Associate (Fullerton)

Avocado Green Mattress; Fullerton (CA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical (HMO, PPO, HSA)

401(k) with employer match

PTO

Employee product discount

Annual Bonus Plan

Job summary

Avocado Green Brands in Fullerton, CA is hiring a Retail Brand Experience Associate. The role involves in-person and digital sales, maintaining appealing displays, and assisting with events and community programs.

You will work on-site and collaborate across teams to meet sales targets and deliver a top-notch customer experience. The position emphasizes customer service, product knowledge, and a proactive, enthusiastic attitude with a flexible schedule including weekends and holidays.

Qualifications

• Customer service or retail experience is a plus.
• Amazing attitude, a passion for learning and a desire to be part of a growing business set out to change the world.
• Experience responding to live chats and using a CRM platform (TalkDesk, Intercom, Kustomer, etc.) is a plus.

Responsibilities

• Engage in daily in person and digital sales activities (in-person, chats, phones, and virtual appointments).
• Maintain clean, organized, and visually appealing sales floors and back stock areas.
• Record and relay customer feedback to internal teams to improve experience.

Skills

Customer service

Retail experience

Excellent communication

CRM platforms

Flexible schedule

Event planning

Mac and Google suite

Team collaboration

Phone and video appointments

Tools

TalkDesk

Intercom

Kustomer

Job description

Avocado Green Brands in Fullerton, CA is hiring a Retail Brand Experience Associate. The role involves in-person and digital sales, maintaining appealing displays, and assisting with events and community programs.

You will work on-site and collaborate across teams to meet sales targets and deliver a top-notch customer experience. The position emphasizes customer service, product knowledge, and a proactive, enthusiastic attitude with a flexible schedule including weekends and holidays.