Brand Experience Associate — On-Site + Monthly Bonus

Avocado Green Mattress; Madera (CA); Hybrid; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental

Vision Insurance

401(k) with employer match

Paid Time Off

Job summary

Avocado is hiring a Retail Brand Experience Associate for our Corte Madera location. This on-site role targets exceptional customer service, in-person and digital sales, and strong product knowledge. You will support events and community programs while maintaining a welcoming, organized sales floor.

The position is full-time, non-exempt with hourly pay and a monthly bonus. Weekend availability and a proactive, can-do attitude are essential for success in a fast-growing brand.

Qualifications

• Customer service or retail experience is a plus.
• Amazing attitude and willingness to learn.
• Experience with live chats and CRM platforms is a plus.

Responsibilities

• Engage in daily in-person and digital sales activities to meet targets.
• Maintain product knowledge and provide exceptional customer experiences.
• Record customer feedback for product and service improvements.
• Support teams to maintain clean, organized sales areas.

Skills

Customer service

Retail experience

CRM experience

Communication skills

Flexible schedule

On-site availability

Tools

TalkDesk

Intercom

Kustomer

Job description

Avocado is hiring a Retail Brand Experience Associate for our Corte Madera location. This on-site role targets exceptional customer service, in-person and digital sales, and strong product knowledge. You will support events and community programs while maintaining a welcoming, organized sales floor.

The position is full-time, non-exempt with hourly pay and a monthly bonus. Weekend availability and a proactive, can-do attitude are essential for success in a fast-growing brand.