On-Site Restoration Leader | Crisis Response & Revenue Growth

Servpro Industries, Inc.; Milledgeville (GA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Access to a company vehicle

Mobile communication suite (Laptop/iPad)

Job summary

Servpro Industries, Inc., in Milledgeville, GA, seeks a Priority Responder to manage initial property damage incidents. This role requires strong crisis management and communication skills, focusing on customer guidance and securing service authorizations.

The successful candidate will possess 1-2 years of relevant experience and a High School Diploma, with a Bachelor's preferred. The position is pivotal for fostering customer trust and will include access to a company vehicle and other resources.

Qualifications

• Minimum of 1-2 years in sales, emergency services, or restoration management.
• Exceptional verbal and written communication skills.
• Valid driver's license with a clean record.

Responsibilities

• Arrive on-site for priority losses and establish a professional presence.
• Guide property owners through the restoration process.
• Secure service authorizations through clear communication.
• Document losses using company technology.
• Build positive relationships that lead to customer trust and referrals.

Skills

Decisive crisis management

Professional communication

Business development

Education

High School Diploma

Bachelor's degree in Business or a related field

Tools

Dbmx/xactimate

Job description

Servpro Industries, Inc., in Milledgeville, GA, seeks a Priority Responder to manage initial property damage incidents. This role requires strong crisis management and communication skills, focusing on customer guidance and securing service authorizations.

The successful candidate will possess 1-2 years of relevant experience and a High School Diploma, with a Bachelor's preferred. The position is pivotal for fostering customer trust and will include access to a company vehicle and other resources.