On-Site Restoration & Crisis Response Lead

SERVPRO of Baldwin, Putnam and Jones Counties - 9936; Milledgeville (GA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Paid time off

Company parties

Training & development

Opportunity for advancement

Competitive salary

Free uniforms

Job summary

SERVPRO of Baldwin, Putnam and Jones Counties is hiring a Priority Responder in Milledgeville, GA. This role demands effective crisis management and professional communication to guide clients through property damage incidents. Responsibilities include securing service agreements, coordinating with stakeholders, and documenting losses. Ideal candidates will have 1-2 years of relevant experience, exceptional communication skills, and must hold a valid driver's license. A clean driving record and a high school diploma are required. Join a nationally recognized leader in restoration services offering competitive compensation and opportunities for advancement.

Qualifications

• 1-2 years in sales, emergency services, or restoration management.
• Must have a valid driver’s license and clean motor vehicle record.
• Experience with Dbmx/xactimate is a plus.

Responsibilities

• Arrive on-site for priority losses and establish a professional presence.
• Guide property owners through the restoration process.
• Secure signed service agreements through effective communication.
• Coordinate with homeowners and insurance adjusters to initiate services.
• Document losses with photos and notes using company technology.
• Build positive relationships for long-term trust and referrals.

Skills

Exceptional verbal communication skills

Decision making under pressure

Relationship building

Education

High School Diploma

Bachelor’s degree in Business or related field

Job description

SERVPRO of Baldwin, Putnam and Jones Counties is hiring a Priority Responder in Milledgeville, GA. This role demands effective crisis management and professional communication to guide clients through property damage incidents. Responsibilities include securing service agreements, coordinating with stakeholders, and documenting losses. Ideal candidates will have 1-2 years of relevant experience, exceptional communication skills, and must hold a valid driver's license. A clean driving record and a high school diploma are required. Join a nationally recognized leader in restoration services offering competitive compensation and opportunities for advancement.