On-Site Resident Manager – Lake Balboa Townhomes (Part-Time)

Pan American Properties, Inc.; Los Angeles (CA); On-site; USD 30,000 - 33,000; Part time

Job summary

Pan American Properties, Inc. is seeking an On-Site Resident Manager for Lake Balboa Townhomes in Van Nuys, CA. This is a part-time role (25 hours per week) requiring you to live on-site and oversee daily property operations, resident relations and financial performance.

You will manage leases, handle maintenance requests, and ensure compliance with Fair Housing and state/federal laws. Strong communication and organizational skills are essential to succeed in this energetic community.

Qualifications

• High school diploma or equivalent; college coursework preferred.
• Minimum 1 year of on-site property management experience (multi-family preferred).
• Strong computer skills (Word, Excel, Outlook).
• Knowledge of landlord/tenant law, including Fair Housing compliance.
• Understanding of maintenance operations for apartment communities.
• Excellent communication, interpersonal, and organizational skills.
• Balance independent decision-making with collaborative teamwork.
• Experience with tenant/rent management tools and apps.

Responsibilities

• Operate the property in the owner’s best interest, in line with policies and laws.
• Maintain high occupancy using effective marketing and leasing strategies.
• Explain leases and community policies to residents.
• Conduct regular property walks for safety and maintenance needs.
• Monitor timely completion of maintenance requests.
• Oversee move-ins/outs, rent increases, and evictions per policy.
• Address and document resident concerns and policy violations.
• Collect rent, process late fees, issue notices, and follow up on delinquencies.
• Maintain detailed records and prepare daily/month-end reports.
• Partner with corporate and maintenance teams to resolve issues.
• Participate in trainings and contribute to property improvement plans.

Skills

On-site PM

Customer service

Communication

Teamwork

Detail oriented

Multitasking

Education

High school diploma

College coursework preferred

Tools

Microsoft Word

Excel

Outlook

Job description

Pan American Properties, Inc. is seeking an On-Site Resident Manager for Lake Balboa Townhomes in Van Nuys, CA. This is a part-time role (25 hours per week) requiring you to live on-site and oversee daily property operations, resident relations and financial performance.

You will manage leases, handle maintenance requests, and ensure compliance with Fair Housing and state/federal laws. Strong communication and organizational skills are essential to succeed in this energetic community.