On-Site Regional Director, Franchise Growth & Operations

Malone Workforce Solutions; Columbia (MD); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with company match

Vacation and PTO accrual

Team-building events

Job summary

Malone Workforce Solutions seeks a Regional Director to lead the Baltimore-area flagship support center. This on-site role combines franchise support, sales leadership, operations management, and financial accountability to drive growth and profitability.

The role emphasizes leading a small team initially with growth potential, coaching field teams, strengthening relationships with Franchise Business Owners, and driving new business in a national brand context.

Qualifications

• Three+ years of management experience with responsibility for people and results.
• Proven experience leading sales and operations within a branch/region.
• Hands-on coaching of sales reps and managing measurable activity.
• Strong understanding of CRM systems, forecasting, and performance metrics.
• Experience with P&L management, budgeting, revenue growth or profitability is preferred.
• Ability to develop employees and build accountable teams.

Responsibilities

• Direct the daily sales, operational and financial performance of the regional center.
• Develop short- and long-term plans for revenue growth, profitability, staffing and priorities.
• Lead, coach and hold teams accountable for defined goals and metrics.
• Coach sales reps through ride-alongs, prospecting, cold calling, presentations and closing.
• Monitor CRM activity, pipelines, notes, follow-ups, forecasts and performance trackers.
• Review bids and proposals for profitability before presenting to customers.
• Oversee franchise sales, development and ongoing support for Franchise Business Owners.
• Partner with sales and operations to achieve growth and retention goals.
• Prepare budget forecasts and communicate trends to leadership.

Skills

Management

Sales leadership

Operations leadership

Coaching

CRM

P&L management

Education

Bachelor's degree

Tools

CRM systems

Job description

Malone Workforce Solutions seeks a Regional Director to lead the Baltimore-area flagship support center. This on-site role combines franchise support, sales leadership, operations management, and financial accountability to drive growth and profitability.

The role emphasizes leading a small team initially with growth potential, coaching field teams, strengthening relationships with Franchise Business Owners, and driving new business in a national brand context.