On-Site Property Operations Leader

FirstService Residential; Davenport (FL); On-site; USD 130,000 - 150,000; Full time

Benefits offered by this job

Comprehensive benefits

401k with company match

Paid holidays

Time off

Job summary

FirstService Residential is seeking a General Manager to lead the on-site operation across a property, coordinating with all departments to meet company objectives and deliver quality service.

You will oversee staff, manage budgets, conduct site inspections, and ensure compliance with contracts and board expectations. This full-time role involves interaction with regional leadership and may require occasional travel to training and company events.

Qualifications

• 3+ years of property operations, hospitality, or construction experience.
• CAM certification and state license required.
• Proficient in Microsoft Office, Outlook, and Windows.
• Strong organization, leadership, and interpersonal skills.
• Ability to handle sensitive information and understand local statutes.
• Knowledge of community documents and local regulations.

Responsibilities

• Provide management and leadership to assigned property and book of business.
• Manage the functions of a team within a property while maintaining standards of excellence for processes, methods, and personnel.
• Act as liaison to ensure quality service is delivered, that Board expectations are met and to assist in prompt response and resolution to questions/problems.
• Maintain knowledge and understanding of the contract between the association and FirstService Residential. Ensure all contractual obligations are being met.
• Initiate contact with new residents.
• Conduct site inspections regularly, identify deficiencies and provide recommendations and action plans to improve the property.
• Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget.
• Create, maintain, and upload a wide variety of information in our portal including but not limited to work orders, signed meeting minutes and Monthly Management Report.
• Interview, select, recommend, hire, train and schedule assigned staff. Ensure proper coverage and staffing levels. Provide directions to staff and assist in the investigation and resolution of problems.

Skills

Property Operations

Hospitality

Construction

CAM Certification

Critical Thinking

Office Suite

Leadership

Staff Management

Confidential Information Handling

Education

Bachelor’s degree in business

Job description

FirstService Residential is seeking a General Manager to lead the on-site operation across a property, coordinating with all departments to meet company objectives and deliver quality service.

You will oversee staff, manage budgets, conduct site inspections, and ensure compliance with contracts and board expectations. This full-time role involves interaction with regional leadership and may require occasional travel to training and company events.