On-Site Property Manager - Affordable Housing

Mercy Housing; Tacoma (WA); On-site; USD 44,000 - 47,000; Full time

Benefits offered by this job

Early close Fridays (3 paid hours)

Early close before holidays (3 paid)

Paid Time off between Christmas and NY

Healthcare plans (dental & vision)

PTO: 15 days first year

12 company holidays + 2 floating

403b + match

Paid Volunteer Time

Parental Leave & Caregiver Leave

Life Insurance

Employee Assistance Plan

Free Basic Dental

Pet Insurance options

Job summary

Mercy Housing is seeking an on-site Property Manager at Catalina Apartments in Tacoma. You will lead site staff, direct building operations, manage resident relations, leasing, and budget adherence, while ensuring compliance and prioritizing maintenance needs.

Ideal candidates will have housing-management experience, strong customer service, and familiarity with HUD/LIHTC properties. This role is on-site with comprehensive benefits and a focus on service to residents.

Qualifications

• High school diploma or equivalent.
• Knowledge of local and federal housing laws including Fair Housing and Landlord and Tenant laws.
• Experience being accountable for financials.
• Experience in housing or property management including HUD, LIHTC, Rural Housing, and Tax-Exempt Bond properties.
• Valid driver's license.

Responsibilities

• Deliver excellent customer service to residents in collaboration with on-site team.
• Manage rent collection and ensure timely payments; achieve collection benchmarks.
• Maintain occupancy rates by driving effective leasing strategies.
• Oversee property operations within budget and identify cost-saving opportunities.
• Monitor expenses to align with budget goals.
• Drive performance to meet Controllable Net Operating Income (CNOI) targets.
• Ensure compliance with regulatory requirements; manage resident files and certifications.
• Perform other duties as assigned.

Skills

Customer service

Budgeting

Leasing

Financial accountability

Microsoft Office

Communication skills

Education

High school diploma or equivalent

Job description

Mercy Housing is seeking an on-site Property Manager at Catalina Apartments in Tacoma. You will lead site staff, direct building operations, manage resident relations, leasing, and budget adherence, while ensuring compliance and prioritizing maintenance needs.

Ideal candidates will have housing-management experience, strong customer service, and familiarity with HUD/LIHTC properties. This role is on-site with comprehensive benefits and a focus on service to residents.