On-Site Property Management Admin Pro

Post Road Management; Pittsburgh (Allegheny County); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health coverage

401(k)

Job summary

Post Road Management is seeking an Administrative Assistant to support the property management team in the Pittsburgh area. This on-site role handles phones, emails, resident and vendor interactions, leasing support, and document management to ensure smooth day-to-day operations.

The ideal candidate will be organized, customer-service driven, and capable of juggling multiple tasks in a fast-paced environment, with proficiency in MS Office and familiarity with property management software.

Qualifications

• High school diploma or equivalent required; associate degree in business administration or a related field preferred.
• Minimum of 2 years of administrative, office support, or customer service experience; property management experience preferred.
• Experience working in a fast-paced, deadline-driven environment.
• Familiarity with property management software (such as AppFolio, Yardi, Buildium, or similar) is a plus.

Responsibilities

• Provide administrative support to Community Managers, Regional Managers, and the corporate office.
• Answer and direct incoming phone calls, emails, and walk-in inquiries in a professional and courteous manner.
• Greet residents, prospective tenants, vendors, and visitors while providing exceptional customer service.
• Maintain organized electronic and paper filing systems for tenant, vendor, and property records.
• Prepare, process, and distribute correspondence, notices, reports, and other property-related documents.
• Assist with lease administration, including preparing lease documents, renewals, notices, and move-in/move-out paperwork.
• Maintain accurate resident files and ensure all required documentation is complete and compliant.
• Schedule appointments, inspections, meetings, and property tours as needed.

Skills

Customer service

Education

High school diploma or equivalent

Associate degree in business administration or related field preferred

Tools

AppFolio

Yardi

Buildium

Microsoft Office

Job description

Post Road Management is seeking an Administrative Assistant to support the property management team in the Pittsburgh area. This on-site role handles phones, emails, resident and vendor interactions, leasing support, and document management to ensure smooth day-to-day operations.

The ideal candidate will be organized, customer-service driven, and capable of juggling multiple tasks in a fast-paced environment, with proficiency in MS Office and familiarity with property management software.