On-Site Property Administrator: Tenant Relations & Ops

Transwestern; San Antonio (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

Transwestern is seeking an on-site Property Management Administrative Specialist in San Antonio to provide comprehensive office support, coordinate meetings, and administer vendor accounts. The role requires lease administration assistance and maintaining lease/files with a focus on accuracy and organization.

You will interact with tenants and owners, handle invoices and payments, maintain insurance certificates, and support capital improvement projects.

Qualifications

• Bachelor’s degree preferred.
• 2+ years of property management experience, preferably commercial/Class A.
• Intermediate to advanced MS 365 Word, Excel and Outlook proficiencies.
• Angus and property management software such as MRI, Yardi or CTI preferred.
• Ability to keep information strictly confidential.
• Strong customer service orientation and communication skills.

Responsibilities

• Provide full administrative support for the property management office including phone support, typing, reports, filing and distribution of correspondence and related administrative functions.
• Schedule and coordinate meetings/special events as requested.
• Administer vendor and utility supplier account setup and ongoing maintenance.
• Assist in lease administration activities and maintain lease and property files.
• Track and file all service and construction contracts and insurance certificates; maintain follow-up system for expiration.
• Promote and foster positive relationships with tenants and owner.
• Assist Property Manager or Assistant Property Manager with initiating late payment calls as required.
• Interface with tenants and vendors in daily operations of the building.
• Provide administrative support for capital and tenant improvement projects including the preparation and coordination of bid proposals, service contract and approve invoices.
• Initiate and execute day-to-day operational procedures including interacting with engineers, security, janitors and other building staff.
• Maintain current certificates of insurance for all vendors; ensure coverage complies with requirements.
• Track and maintain Energy Star benchmarking data so information is current and accurate.
• Respond positively and promptly to standard building requests.
• Provide accounts receivable support including posting cash receipts, tenant bill backs, AR status reports, etc.
• Provide accounts payable support which includes coding invoices, composing expense reports, posting AP reports, vendor on-boarding, etc.
• Review other A/P and A/R applications as required by Property Manager.
• Additional duties or projects as assigned by the Property Manager or Assistant Property Manager.

Skills

Exceptional oral and written comms

Customer service orientation

Multitasking and prioritization

Confidential information handling

Entrepreneurial mindset

Education

Bachelor's degree preferred

Tools

MS Word

MS Excel

MS Outlook

MRI

Yardi

CTI

Job description

Transwestern is seeking an on-site Property Management Administrative Specialist in San Antonio to provide comprehensive office support, coordinate meetings, and administer vendor accounts. The role requires lease administration assistance and maintaining lease/files with a focus on accuracy and organization.

You will interact with tenants and owners, handle invoices and payments, maintain insurance certificates, and support capital improvement projects.