Tenant Associate

Transwestern; San Antonio (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

Transwestern is seeking an on-site Property Management Administrative Specialist in San Antonio to provide comprehensive office support, coordinate meetings, and administer vendor accounts. The role requires lease administration assistance and maintaining lease/files with a focus on accuracy and organization.

You will interact with tenants and owners, handle invoices and payments, maintain insurance certificates, and support capital improvement projects.

Qualifications

• Bachelor’s degree preferred.
• 2+ years of property management experience, preferably commercial/Class A.
• Intermediate to advanced MS 365 Word, Excel and Outlook proficiencies.
• Angus and property management software such as MRI, Yardi or CTI preferred.
• Ability to keep information strictly confidential.
• Strong customer service orientation and communication skills.

Responsibilities

• Provide full administrative support for the property management office including phone support, typing, reports, filing and distribution of correspondence and related administrative functions.
• Schedule and coordinate meetings/special events as requested.
• Administer vendor and utility supplier account setup and ongoing maintenance.
• Assist in lease administration activities and maintain lease and property files.
• Track and file all service and construction contracts and insurance certificates; maintain follow-up system for expiration.
• Promote and foster positive relationships with tenants and owner.
• Assist Property Manager or Assistant Property Manager with initiating late payment calls as required.
• Interface with tenants and vendors in daily operations of the building.
• Provide administrative support for capital and tenant improvement projects including the preparation and coordination of bid proposals, service contract and approve invoices.
• Initiate and execute day-to-day operational procedures including interacting with engineers, security, janitors and other building staff.
• Maintain current certificates of insurance for all vendors; ensure coverage complies with requirements.
• Track and maintain Energy Star benchmarking data so information is current and accurate.
• Respond positively and promptly to standard building requests.
• Provide accounts receivable support including posting cash receipts, tenant bill backs, AR status reports, etc.
• Provide accounts payable support which includes coding invoices, composing expense reports, posting AP reports, vendor on-boarding, etc.
• Review other A/P and A/R applications as required by Property Manager.
• Additional duties or projects as assigned by the Property Manager or Assistant Property Manager.

Skills

Exceptional oral and written comms

Customer service orientation

Multitasking and prioritization

Confidential information handling

Entrepreneurial mindset

Education

Bachelor's degree preferred

Tools

MS Word

MS Excel

MS Outlook

MRI

Yardi

CTI

Job description

Transwestern is a vertically integrated commercial real estate firm dedicated to serving investors, partnersand clients through expertisein investment, development, brokerageand property management. Our experience spans diverse property types, including logistics, multifamily, retail, mixed-use, healthcare, office, data centers, hotel, and life sciences. Across 35 offices nationwide, our team is united by a culture that cultivates agility, mutual trustand high performance.

Transwestern Services turns strategy into reality with consistency and accountability, collaborating to provide dynamic, tailored solutions. Whether representing a tenant, advising an investor or repositioning an asset, we operate with tenacity and own the outcome every time. Our 2,200-strong team works across service lines, ready to activate our full platform to deliver a customized, cohesive experience for clients.

POSITION SUMMARY:

• Provide full administrative support for the property management office including phone support, typing, reports, filing and distribution of correspondence and related administrative functions.
• Schedule and coordinate meetings/special events as requested.
• Administer vendor and utility supplier account setup and ongoing maintenance.
• Assist in lease administration activities and maintain lease and property files.
• Track and file all service and construction contracts and insurance certificates. Maintain follow-up system for expiration.
• Promote and foster positive relationships with tenants and owner.
• Assist Property Manager or Assistant Property Manager with initiating late payment calls as required.
• Interface with tenants and vendors in daily operations of the building.
• Provide administrative support for capital and tenant improvement projects including the preparation and coordination of bid proposals, service contract and approve invoices.
• Initiate and execute day-to-day operational procedures including interacting with engineers, security, janitors and other building staff.
• Maintain current certificates of insurance for all vendors; ensure coverage complies with requirements.
• Track and maintain Energy Star benchmarking data so information is current and accurate.
• Respond positively and promptly to standard building requests.
• Provide accounts receivable support including posting cash receipts, tenant bill backs, AR status reports, etc.
• Provide accounts payable support which includes coding invoices, composing expense reports, posting AP reports, vendor on-boarding, etc.
• Review other A/P and A/R applications as required by Property Manager.
• Additional duties or projects as assigned by the Property Manager or Assistant Property Manager.

POSITION REQUIREMENTS

• A bachelor’s degree, preferred.
• A minimum of 2 years of property management experience, preferably in commercial /Class A Office management.
• Must have intermediate to advanced MS 365 Word, Excel and Outlook proficiencies.
• Angus and accounting software such as MRI, Yardi or CTI proficiency preferred.
• Ability to keep information strictly confidential.
• Strong desire to succeed in an entrepreneurial environment.
• Must be able to handle multiple projects, changing priorities and a continually heavy workload.
• Exceptional oral and written communication skills.
• Strong customer service orientation.

WORK SHIFT:

LOCATION:

San Antonio, TX

This is a dynamic, on-site role that places you at the heart of the action. As a result, an essential function of this position is working on-site. Remote or hybrid options are not available. Being on property allows you to build strong relationships with clients and tenants, respond in real time, and make a visible impact every day.

ABOUT US

Our firm is built on a shared purpose: Empowering good people to do extraordinary things together. We hire smart, passionate, hard-working people who value both collaboration and independence. United by our brand promise, we own the outcome for clients, investors and partners. Learn more attranswestern.com.

All candidates selected for an offer of employment are subject to pre-employment background checks, which may include criminal history, education verification, motor vehicle records, credit history, and professional license verification. In addition, your employment with Transwestern is subject to successfully passing a drug screen check prior to you starting with the firm.