On-Site Property Administrator: Tenant Relations & Operations

Goldenrod Companies; Richardson (TX); On-site; USD 52,000 - 75,000; Full time

Job summary

Goldenrod is seeking a detail-oriented Property Administrator to join our team in Richardson, TX. This on-site role reports to the Vice President of Property Management and provides essential administrative and operational support across assigned properties and projects.

The ideal candidate thrives in a fast-paced, entrepreneurial environment, builds relationships, and keeps operations organized and running smoothly.

Qualifications

• High school diploma or GED required.
• At least 4 years of administrative experience; commercial real estate experience is a plus.
• Intermediate to advanced proficiency in Microsoft 365 (Word, Excel, Outlook).
• Experience with accounting or property management software such as Yardi preferred.
• Exceptional written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Excellent customer service skills and a relationship-focused mindset.

Responsibilities

• Provide comprehensive administrative support including phone coverage, correspondence, reports, filing, and document preparation.
• Coordinate meetings, special events, schedules, and communications.
• Maintain organized property, lease, tenant, and vendor files.
• Prepare and distribute contracts, leases, proposals, addendums, and related documentation.
• Manage office supplies, signage, parking records, and building access cards.
• Assist with lease administration, including lease setup, changes, and reporting.
• Coordinate bid proposals, service contracts, and approved invoices.
• Track HVAC service contracts and insurance certificates, ensuring timely follow-up on expirations.
• Assist with monthly/quarterly management reports and annual budget preparation.
• Prepare financial spreadsheets and process tenant rebill invoices for items such as meter readings and HVAC services.
• Prepare and distribute tenant move-in packages and coordinate tenant gifts as needed.
• Serve as a professional point of contact for tenants, prospective tenants, property owners, vendors, and guests.
• Build and maintain positive relationships with tenants and ownership groups.
• Maintain accurate tenant and vendor contact lists and insurance information.
• Communicate meeting details, responsibilities, schedule changes, and other important updates.
• Deliver exceptional customer service while supporting day-to-day needs of each property.

Skills

Microsoft 365 proficiency

Communication

Organization

Customer service

Education

High school diploma

Tools

Yardi

Job description

Goldenrod is seeking a detail-oriented Property Administrator to join our team in Richardson, TX. This on-site role reports to the Vice President of Property Management and provides essential administrative and operational support across assigned properties and projects.

The ideal candidate thrives in a fast-paced, entrepreneurial environment, builds relationships, and keeps operations organized and running smoothly.