Managed Print Services Technician

Experis Austria; Martinez (CA); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Medical & Prescription Plans

Dental Plan

Vision Plan

401(k) with match

Weekly Pay

Job summary

Experis seeks an Onsite Print Administrator in Martinez, CA to support the Service Delivery team. You will monitor systems, install and configure hardware/software, and assist users with device functionality onsite.

The role emphasizes problem solving, strong communication, and proactive service delivery in a printing technology environment.

Qualifications

• 2–5 years of relevant experience in maintenance, quality, or technical support roles.
• Ability to troubleshoot hardware and software issues effectively.
• Strong organizational skills and attention to detail.
• Excellent communication skills and customer service orientation.

Responsibilities

• Monitor systems to detect performance issues and resolve technical problems on assigned hardware and software platforms using established protocols.
• Conduct routine installations, configurations, and assemble and integrate system/products following standard procedures.
• Assist end users with device functionality, including replacing consumables, clearing paper jams, and swapping out devices with spares as needed.
• Coordinate with support teams and report customer satisfaction or dissatisfaction to appropriate management.
• Follow incident, change, and problem management processes to ensure high-quality service delivery and compliance.

Skills

Problem solving

Customer service

Technical support

Education

High School Diploma

Job description

Our client, a leader in the printing and technology support industry, is seeking a Onsite Print Administrator to join their team. As a Onsite Print Administrator, you will be part of the Operations Department supporting the Service Delivery team. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a proactive attitude, which will align successfully in the organization.

Job Title

Onsite Print Administrator

Location

Martinez, CA

Pay Range

29.00

What's the Job?

• Monitor systems to detect performance issues and resolve technical problems on assigned hardware and software platforms using established protocols.
• Conduct routine installations, configurations, and assemble and integrate system/products following standard procedures.
• Assist end users with device functionality, including replacing consumables, clearing paper jams, and swapping out devices with spares as needed.
• Coordinate with support teams and report customer satisfaction or dissatisfaction to appropriate management.
• Follow incident, change, and problem management processes to ensure high-quality service delivery and compliance.

What's Needed?

• High School Diploma, GED, or higher secondary education, or demonstrated work experience in a related field.
• Typically 2-5 years of relevant experience in maintenance, quality, or technical support roles.
• Ability to troubleshoot hardware and software issues effectively.
• Strong organizational skills and attention to detail.
• Excellent communication skills and customer service orientation.

What's in it for me?

• Opportunity to work onsite in a dynamic environment supporting innovative printing solutions.
• Chance to develop technical skills and gain valuable industry experience.
• Supportive team environment focused on professional growth.
• Engagement in meaningful work that impacts daily operations.
• Potential for future career advancement within the organization.

Upon Completion Of Waiting Period, Consultants Are Eligible For

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions

Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.