Field Print Support Technician

Experis Austria; San Francisco (CA); On-site; USD 34,000 - 45,000; Full time

Job summary

Experis is seeking a Field Print Support Technician in San Francisco, CA to ensure smooth operation of printing systems and deliver exceptional service. The role requires troubleshooting, installations, and end-user assistance.

The ideal candidate has a High School Diploma or GED, 2–5 years in related technical support, and strong communication skills. This on-site position offers opportunities for growth within a leading technology services group.

Qualifications

• Strong troubleshooting skills and ability to follow established protocols.
• Excellent communication skills and a customer‑oriented mindset.
• Ability to work independently with minimal supervision and manage multiple priorities.

Responsibilities

• Monitor printing systems and hardware to detect performance issues and resolve technical problems efficiently.
• Conduct routine installations, configurations, and maintenance of printing devices and related equipment.
• Assist end users with device functionality, troubleshooting, and resolving common technical inquiries.
• Manage consumable inventory, including replacing toner, paper, and other supplies to ensure optimal operation.
• Coordinate with vendors and support teams to address complex issues and elevate incidents as needed.

Skills

Troubleshooting

Customer service

Communication

Education

High School Diploma or GED

Job description

Our client, a leading organization in the printing and technology support industry, is seeking a dedicated and proactive Field Print Support Technician to join their team. As a vital member of the support department, you will play a key role in ensuring the seamless operation of printing systems and delivering exceptional service to clients. The ideal candidate will demonstrate strong problem-solving skills, excellent communication, and a customer-focused attitude, which will enable you to thrive in a dynamic environment.

Job Title: Field Print Support Technician

Location: San Francisco, CA

Pay Range: $29/hr

Must Have: Printer technician/install/troubleshooting/Repair/Replace experience

What's the Job?

• Monitor printing systems and hardware to detect performance issues and resolve technical problems efficiently.
• Conduct routine installations, configurations, and maintenance of printing devices and related equipment.
• Assist end users with device functionality, troubleshooting, and resolving common technical inquiries.
• Manage consumable inventory, including replacing toner, paper, and other supplies to ensure optimal operation.
• Coordinate with vendors and support teams to address complex issues and elevate incidents as needed.

What's Needed?

• High School Diploma, GED, or equivalent work experience in a technical support environment.
• 2-5 years of related experience in maintenance, quality, or technical support roles.
• Strong troubleshooting skills and the ability to follow established protocols.
• Excellent communication skills and a customer-oriented mindset.
• Ability to work independently with minimal supervision and manage multiple priorities effectively.

What's in it for me?

• Opportunity to work with a reputable organization in the printing and technology support sector.
• Engage in meaningful work that directly impacts customer satisfaction and operational efficiency.
• Develop valuable technical skills and gain experience in a fast-paced environment.
• Be part of a diverse and inclusive team committed to professional growth.
• Enjoy a supportive work environment with opportunities for advancement.

Upon Completion Of Waiting Period Consultants Are Eligible For

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions. Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.