On-Site PC Support Tech – Travel-Ready Desktops & Laptops

Worldwide TechServices, LLC; Bend (OR); On-site; USD 36,000 - 60,000; Full time

Job summary

Worldwide TechServices is seeking a Worldwide TechServices PC Support specialist to perform repair and troubleshooting of desktops and laptops, ensuring timely responses to client issues and adherence to service levels. The role may involve travel to client locations and overnight assignments as required by client service agreements.

Responsibilities include providing customer support for designated equipment, answering questions professionally, and completing administrative tasks with accurate

Qualifications

• Technical certification or equivalent.
• 0-2 years of relevant experience.
• Valid driver’s license and reliable transportation.

Responsibilities

• Provide customer support for designated equipment.
• Answer client questions in a professional manner.
• Accept and deliver all service calls within the client SLA.
• Meet customer service satisfaction criteria per guidelines.
• Complete administrative tasks per policies.
• Report all activity accurately and timely.
• Drive to client locations and potentially long distances.

Skills

Customer service

Technical troubleshooting

Client communication

Driver's license

Asset management

Repair toolkit

Education

Technical school certification

Job description

Worldwide TechServices is seeking a Worldwide TechServices PC Support specialist to perform repair and troubleshooting of desktops and laptops, ensuring timely responses to client issues and adherence to service levels. The role may involve travel to client locations and overnight assignments as required by client service agreements.

Responsibilities include providing customer support for designated equipment, answering questions professionally, and completing administrative tasks with accurate