On-Site PC Imaging & Deployment Analyst

Vxforward; Phoenix, Northern (AZ, KY); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Professional development opportunities

Job summary

VXForward is seeking a Technology Operations Analyst to perform large-scale imaging and configuration of Windows 11 laptops/desktops on site in the Phoenix office. You will use enterprise tools like Microsoft Intune Autopilot to apply baselines and required line-of-business apps for end users.

You will also manage legacy Windows 10 devices, assist with hardware deployment, document activities, and collaborate with the onsite Lead Engineer, IT Operations, and End User Support teams to ensure

Qualifications

• Imaging Windows 11 laptops/desktops with enterprise tools.
• Configure devices to baseline Windows 11 with LOB apps.
• Handle legacy Windows 10 reimaging/upgrade per refresh cycles.

Responsibilities

• Imaging and configuring Windows devices using enterprise tools.
• Prepare devices with standardized baselines and user/department apps.
• Support hardware deployment: unboxing, RAM/SSD upgrades, peripherals.
• Manage legacy devices for reuse or upgrade per upgrade cycles.
• Troubleshoot hardware/software issues and escalate where needed.
• Document imaging/deployment activities in IT ticketing and asset systems.
• Coordinate with onsite Lead Engineer, IT Ops, and End User Support teams.
• Adhere to imaging and fulfillment workflows and security standards.
• Suggest process improvements to increase efficiency and quality.

Skills

Imaging

Device deployment

Troubleshooting

Documentation

Collaboration

Process compliance

Security awareness

Tools

Microsoft Intune Autopilot

IT ticketing systems

Asset management

Job description

VXForward is seeking a Technology Operations Analyst to perform large-scale imaging and configuration of Windows 11 laptops/desktops on site in the Phoenix office. You will use enterprise tools like Microsoft Intune Autopilot to apply baselines and required line-of-business apps for end users.

You will also manage legacy Windows 10 devices, assist with hardware deployment, document activities, and collaborate with the onsite Lead Engineer, IT Operations, and End User Support teams to ensure