Senior IT Deployment Technician

Support Tech LLC; Washington; On-site; USD 70,000 - 90,000; Full time

Job summary

A nationwide IT services provider is seeking a Senior IT Technician for a 26-week Windows 11 Enterprise Migration project in Washington. This role involves executing endpoint migrations, ensuring successful installs, and maintaining a high success rate on checklists. Candidates must have deep experience in Windows 11 and SCCM, knowledge of enterprise hardware, and the ability to manage user data backups. Reliable transportation and federal clearance are required. The position offers a predictable schedule primarily during standard business hours.

Qualifications

• Deep experience with Windows 11 migrations and SCCM-driven imaging.
• Expert-level familiarity with enterprise-grade laptops, desktops, and workstations.
• Ability to perform manual user data backups to network shares and verify cloud synchronization.

Responsibilities

• Responsible for the end-to-end upgrade process, including hardware pickup and return-to-service.
• Perform post-imaging checks to ensure all systems are operational.
• Maintain high standards for deployment checklist documentation.

Skills

Windows 11 migrations

SCCM imaging

User data backups

Technical professionalism

Problem-solving

Tools

SCCM

ServiceNow

Job description

Washington, United States | Posted on 04/10/2026

Support Tech LLC is a premier provider of nationwide IT field services specifically engineered for multi-site organizations. We bridge the gap between complex infrastructure needs and local execution, offering a scalable workforce that handles everything from emergency repairs to large-scale technology roll outs.

Job Description

We are seeking Senior IT Technicians for a high-impact, 26-week Windows 11 Enterprise Migration project. This role requires a "white-glove" approach to technical support, combining advanced imaging skills with excellent user-facing professionalism.

The Technician shall execute the migration of endpoints to Windows 11, following the established desk-side pickup and return model. This includes performing manual backups, initiating SCCM imaging sequences, and conducting final post-image validation.

The Expectations

• Full Lifecycle Migration: Responsible for the end-to-end upgrade process, including hardware pickup, manual data backups, and return-to-service.
• Advanced Build Management: Beyond standard imaging, you will manually install and configure specialized software for complex workstations.
• System Validation: Perform post-imaging checks to ensure all drivers, BIOS firmware, and network connectivity (Wi‑Fi/LAN) are fully functional.
• Quality Standards: Maintain a high "first-pass" success rate and ensure all deployment checklists are documented accurately.

Requirements

• Technical Proficiency: Deep experience with Windows 11 migrations and SCCM-driven imaging.
• Hardware Knowledge: Expert-level familiarity with enterprise-grade laptops, desktops, and workstations.
• Data Integrity: Ability to perform manual user data backups to network shares and verify cloud synchronization (OneDrive).
• Operational Agility: Ability to work in a fast-paced environment and meet strict project milestones.
• Federal Clearance: Must be able to pass a rigorous background check for secure facility badging and proximity card issuance.
• Mobility: Must have reliable transportation for travel between regional facilities.
• Flexibility: Ability to work standard business hours with occasional night shifts for specialty secure areas.

Additional Qualities

• Prestigious Experience: Work within high-security, restricted-access environments that are central to the region's infrastructure.
• Technical Skill Building: Master enterprise-level imaging using SCCM and ServiceNow.
• Complex Problem Solving: 60% of the environment involves specialized software builds, offering more than just "standard" imaging work.
• Career Foundation: Passing the rigorous background check and badging process for this project is a "gold star" on any IT resume.
• Predictable Schedule: Work primarily during standard business hours with a clear project roadmap.