On-Site Patient Care & Scheduling Coordinator

Affinity Eye Care; Missouri; On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

401(k) with Match

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

AEG is hiring a Patient Care Coordinator to manage front desk operations, patient flow, and coordination across care teams. You will anticipate needs, communicate clearly, and proactively manage daily schedules for efficient, high-quality patient experiences.

Responsibilities include greeting patients, processing calls/emails, scheduling, insurance verification, data entry in EMR, handling payments, generating reports, and supporting continuity of care across providers.

Qualifications

• High school diploma or equivalent.
• Strong organizational and multi-tasking abilities.
• Excellent communication and patient-centered service mindset.
• Ability to learn practice management systems (EMR).
• Strong teamwork and collaboration across staff.

Responsibilities

• Greet patients and be primary contact for patient interactions.
• Answer calls, inquiries, and emails professionally.
• Schedule appointments and optimize provider schedules.
• Confirm appointments and send reminders to reduce no-shows.
• Verify insurance eligibility and enter data in EMR.
• Explain coverage and patient financial responsibilities.
• Prepare charts and documentation before visits.
• Process charges, co-pays, and payments in EMR.
• Run reports to ensure billing accuracy and up-to-date accounts.
• Monitor patient flow and adjust schedules as needed.
• Communicate wait times and next steps to patients.
• Coordinate with clinical and optical teams for smooth visits.
• Support recall and follow-up for retention and annual appointments.

Skills

Communication skills

Organizational skills

Multitasking

Customer service

EMR familiarity

Education

High school diploma

Tools

EMR system

Job description

AEG is hiring a Patient Care Coordinator to manage front desk operations, patient flow, and coordination across care teams. You will anticipate needs, communicate clearly, and proactively manage daily schedules for efficient, high-quality patient experiences.

Responsibilities include greeting patients, processing calls/emails, scheduling, insurance verification, data entry in EMR, handling payments, generating reports, and supporting continuity of care across providers.