On-Site Patient Access Specialist: Registration & Payments

University of Miami; Plantation (FL); On-site; USD 37,000 - 50,000; Full time

Job summary

University of Miami Health System (UHealth) is seeking an on-site Patient Registration Representative at the Plantation/Deerfield locations. The role focuses on patient registration, insurance verification, and upfront payment collection for clinical services.

Ideal candidates have a high school diploma, 1 year healthcare-related experience, and strong English communication skills; bilingual abilities are a plus.

Qualifications

• Requires High School Diploma; Bachelor's degree preferred.
• 1 year of relevant experience; healthcare setting preferred.
• Fluent English verbal and written communication required.
• Bilingual abilities (English/Spanish, English/Creole, English/French, English/Arabic) a plus.

Responsibilities

• Register patients for clinical services by collecting information and verifying insurance benefits.
• Collect patient payments including co-pays and self-pay balances; reduce AR and bad debt.
• Ensure compliance with internal policies and state/federal regulations.
• Work with multiple clinical systems to complete on-site registrations.

Skills

Verbal communication

Written communication

Customer service

Bilingual (English/Spanish, etc.)

Team collaboration

Education

High School Diploma

Bachelor’s degree preferred

Tools

UChart Cadence/Prelude/Enterprise Billing

Passport HealthWorks Compliance Checker

Availity

RIS-PACS

Canecare/UHealth systems

Job description

University of Miami Health System (UHealth) is seeking an on-site Patient Registration Representative at the Plantation/Deerfield locations. The role focuses on patient registration, insurance verification, and upfront payment collection for clinical services.

Ideal candidates have a high school diploma, 1 year healthcare-related experience, and strong English communication skills; bilingual abilities are a plus.