On-Site Patient Access Pro — Insurance & Registration

University of Miami; United States; On-site; USD 38,000 - 58,000; Full time

Job summary

The University of Miami/UHealth Department of Clinical Access is seeking a full-time Patient Access Representative 2 to work on-site at our Boca Raton location.

In this role, you will register patients, verify insurance benefits, collect payments, and explain essential documents while maintaining accurate records.

Ideal candidates have a high school diploma and at least two years of relevant experience, with strong attention to detail and the ability to work independently or in a team.

Qualifications

• Knowledge of generally accepted accounting procedures and principles.
• Skill in completing assignments accurately and with attention to detail.
• Ability to process and handle confidential information with discretion.
• Ability to work independently and/or in a collaborative environment.
• Ability to communicate effectively in both oral and written form.
• Any relevant education, certifications and/or work experience may be considered.

Responsibilities

• Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
• Contacts patients’ families or physicians’ offices to obtain missing insurance information.
• Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
• Collaborates with scheduling departments to identify add-on patients.
• Obtains necessary authorizations, pre-certifications, and referrals.
• Notifies patients of liabilities and collects funds.
• Maintains appropriate records, files, and accurate documentation in the system of record.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Skills

GAAP knowledge

Attention to detail

Discretion with confidential info

Independent / collaborative work

Verbal and written communication

Education

High school diploma or equivalent

Job description

The University of Miami/UHealth Department of Clinical Access is seeking a full-time Patient Access Representative 2 to work on-site at our Boca Raton location.

In this role, you will register patients, verify insurance benefits, collect payments, and explain essential documents while maintaining accurate records.

Ideal candidates have a high school diploma and at least two years of relevant experience, with strong attention to detail and the ability to work independently or in a team.