Onsite Patient Access Associate I

University of Miami; Coral Gables, Northern (FL, KY); Hybrid; USD 36,000 - 45,000; Full time

Job summary

University of Miami is seeking a Patient Access Representative 1 (Onsite) to register patients for clinical services at the Coral Gables location. You will verify insurance benefits, collect payments, and gather required documents such as IDs and insurance cards.

Key duties include explaining consent forms, scheduling follow-ups, reconciling vouchers, and handling phone inquiries with discretion and professionalism.

Qualifications

• High school diploma or equivalent required.
• 1 year of relevant experience preferred.
• Strong data entry and attention to detail are essential.
• Ability to communicate clearly in person and in writing.
• Discretion with confidential information is required.

Responsibilities

• Register patients for clinical services and verify insurance.
• Obtain insurance cards, IDs, and referrals as needed.
• Explain forms (Consent for Treatment, Financial Liability, HIPAA) and obtain signatures.
• Schedule and manage follow-ups, cancellations, and no-shows.
• Handle vouchers and ensure accurate reconciliation; answer calls.

Skills

Data entry

Communication

Attention to detail

Confidential information handling

Office procedures

Education

High school diploma or equivalent

Job description

University of Miami is seeking a Patient Access Representative 1 (Onsite) to register patients for clinical services at the Coral Gables location. You will verify insurance benefits, collect payments, and gather required documents such as IDs and insurance cards.

Key duties include explaining consent forms, scheduling follow-ups, reconciling vouchers, and handling phone inquiries with discretion and professionalism.