On-Site Patient Access Coordinator – Entry Level

University of Miami; Miami (FL); Hybrid; USD 34,000 - 50,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Tuition remission

Job summary

The University of Miami Health System seeks a Patient Access Representative 1 (On‑Site) to perform full registration, verify insurance, collect IDs and referrals, explain consent forms, and guide patients through needed questionnaires at UHealth Tower.

This on‑site role requires a high school diploma and at least one year of relevant experience; you will answer calls, schedule follow‑ups, and ensure accurate records, contributing to a smooth patient experience and compliant care delivery.

Qualifications

• High school diploma or equivalent.
• Minimum 1 years of relevant experience required.

Responsibilities

• Performs full registration, and ensures that insurance is verified and all patients’ information is correct.
• Obtains copies of insurance cards, driver’s license, and any applicable referrals.
• Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms.
• Instructs patients to complete any questionnaires that might be required by physician.
• Schedules follow‑up, cancels, and edits appointments, and records no‑show patients accurately.
• Reconciles all vouchers and delivers them to designated area.
• Answers telephone calls and responds to questions and inquiries or transfers when appropriate.
• Adheres to University and unit‑level policies and procedures and safeguards University assets.

Education

High school diploma or equivalent

Job description

The University of Miami Health System seeks a Patient Access Representative 1 (On‑Site) to perform full registration, verify insurance, collect IDs and referrals, explain consent forms, and guide patients through needed questionnaires at UHealth Tower.

This on‑site role requires a high school diploma and at least one year of relevant experience; you will answer calls, schedule follow‑ups, and ensure accurate records, contributing to a smooth patient experience and compliant care delivery.