On-Site Patient Access & Registration Specialist - Day One Benefits

Trinity Health; Ann Arbor (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Daily pay

Full benefits: Medical, Dental, Vision

PTO, Life Insurance, Disability

Retirement plan with employer match

Colleague Referral Program

Tuition Reimbursement

Job summary

Trinity Health in Ann Arbor, MI is seeking a Patient Access Rep II to provide front-line patient-focused service within the Emergency Department, handling outpatient/inpatient registration and insurance verification. You’ll collect payments and ensure compliance with Medicare and payer requirements, supporting patients, families, and physician offices.

Role may be filled as Patient Access level I or II based on experience and qualifications; requires on-site work and a commitment to accuracy and

Qualifications

• High School diploma or GED required.
• HFMA CRCR or NAHAM CHAA required within one year of hire.
• Two years hospital registration or insurance verification experience.
• Knowledge of medical terminology, diagnostic coding, and procedural coding.
• Ability to explain insurance benefits.

Responsibilities

• Research, collect, and analyze information.
• Identify opportunities, develop solutions, and lead through resolution.
• Collaborates on performance improvement activities as indicated by program efficiency and patient experience.
• Responsible for distribution of analytical reports.
• Utilizes multiple system applications to perform analysis, create reports, and develop educational materials.
• Synthesizes and analyzes data and provides detailed summaries with trends and practical options for leadership decisions.
• Maintains working knowledge of applicable laws, Trinity Health policies, and code of conduct.

Skills

Insurance verification knowledge

Customer service

Education

High School diploma or GED

HFMA CRCR

NAHAM CHAA

Job description

Trinity Health in Ann Arbor, MI is seeking a Patient Access Rep II to provide front-line patient-focused service within the Emergency Department, handling outpatient/inpatient registration and insurance verification. You’ll collect payments and ensure compliance with Medicare and payer requirements, supporting patients, families, and physician offices.

Role may be filled as Patient Access level I or II based on experience and qualifications; requires on-site work and a commitment to accuracy and