ER Patient Access Specialist – Evenings & Nights

Trinityhealth; Ann Arbor (MI); On-site; USD 34,000 - 38,000; Full time

Benefits offered by this job

Benefits Day One

Medical, Dental, Vision

PTO

Life Insurance

Short/Long-term Disability

Retirement with employer match

Tuition Reimbursement

Referral program

Career growth opportunities

Job summary

Trinity Health Ann Arbor is seeking staff for the Emergency Department to perform patient-focused registration and insurance verification in a fast-paced setting. The role includes collecting payments and ensuring eligibility requirements are met, with on-site work and a two-week training period on the day shift.

Openings include evening and night shifts; the role requires a High School diploma and healthcare registration credentials within one year.

Qualifications

• High School diploma or GED required.
• HFMA CRCR or NAHAM CHAA within one (1) year of hire.
• Knowledge of medical terminology, diagnostic coding & procedural coding required.
• Ability to explain insurance benefits.
• Minimum of two (2) years hospital registration or insurance verification experience upon hire.

Responsibilities

• Researches, collects & analyzes information.
• Identifies opportunities, develops solutions, & leads through resolution.
• Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience.
• Responsible for distribution of analytical reports.
• Utilizes multiple system applications to perform analysis, create reports & develop educational materials.
• Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making.
• Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts.

Skills

Customer service

Communication

Medical terminology

Education

High School diploma or GED

HFMA CRCR

NAHAM CHAA

Job description

Trinity Health Ann Arbor is seeking staff for the Emergency Department to perform patient-focused registration and insurance verification in a fast-paced setting. The role includes collecting payments and ensuring eligibility requirements are met, with on-site work and a two-week training period on the day shift.

Openings include evening and night shifts; the role requires a High School diploma and healthcare registration credentials within one year.