On-Site Operations Lead - Hospitality & Wellness

Saunaday; Madison (WI); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

401k with employer match

Paid time off

Health-Dental-Vision Insurance Plan

Complimentary bathhouse access and 朋友?

Discounted use for friends and family

Job summary

Saunaday is seeking an Assistant Manager of Operations in Madison, WI. The role leads day-to-day operations, coordinates staffing, and upholds guest-focused hospitality. It offers growth into leadership with strong emphasis on systems and team development.

You will partner with the Manager of Guest Experience to translate standards into daily practice, drive smooth operations, and deliver a memorable Saunaday guest experience.

Qualifications

• Two years experience in hospitality, wellness, or another service oriented environment.
• Previous leadership or supervisory experience.
• Strong organizational, communication, and problem solving skills.
• Proactive planning and follow-through with empathy.

Responsibilities

• Oversee daily operational needs and ensure the bathhouse is safe, clean, organized, and prepared for guests.
• Coordinate staffing, schedules, and coverage; support shift leadership.
• Implement standards and training; maintain operational workflows.
• Oversee inventory, purchasing, and supplier relations within guidelines.
• Support events, private buyouts, and special programming; communicate updates.

Skills

Hospitality experience

Leadership

Organizational skills

Communication

Problem solving

Proactive planning

Coaching others

Team collaboration

Tools

Scheduling tools

Inventory systems

Job description

Saunaday is seeking an Assistant Manager of Operations in Madison, WI. The role leads day-to-day operations, coordinates staffing, and upholds guest-focused hospitality. It offers growth into leadership with strong emphasis on systems and team development.

You will partner with the Manager of Guest Experience to translate standards into daily practice, drive smooth operations, and deliver a memorable Saunaday guest experience.