On‑Site Operations Lead — High‑Volume Staffing & P&L

Randstad North America; Richardson (TX); On-site; USD 80,000 - 110,000; Full time

Job summary

Randstad North America is seeking an on-site Operations Manager to support our Randstad Inhouse Services (RIS) division. The role provides day-to-day leadership, oversees site operations, and manages account P&L, client relationships, and team development across 2–3 sites.

You will drive growth, manage teams, and ensure payroll, productivity, and service levels. Expect travel between client sites and recruiting centers, with a focus on data-driven performance and strategic client engagement.

Qualifications

• Minimum 3+ years in high volume light industrial recruiting/staffing industry.
• 2+ years people management.
• Previous multi-unit/location responsibilities preferred.
• Ability to travel between client site and recruiting center daily and/or weekly as needed.
• Demonstrated ability to manage and resolve complex client situations.
• Unsurpassed level of professionalism and ability to communicate at all levels.
• Strong organizational, analytical, and problem-solving abilities.
• An approach that is motivated by the challenge of that environment - You like to WIN!
• Demonstrated ability to present business reviews and workforce strategies to client groups.
• Exceptional follow-through is mandatory!
• Proficiency using Google mail, calendaring and shared drives.

Responsibilities

• Run a high-volume light industrial client on a daily basis.
• Ensure exceptional performance in payroll, productivity, profitability, and service level.
• Listen to understand the needs of key decision-makers.
• Provide tailored services that delight our clients.
• Work closely with the account team to ensure efficiency and effectiveness.
• Deliver effectively with fixed flexible workforce pool.
• Meet with the account team regularly to evaluate the execution of the concept.
• Improve performance by using data to understand the status of deliverables.
• Deliver from an extensive understanding of the client's business, strategic direction, and process.
• Partner closely with the process manager to ensure healthy business outcomes.
• Ensure compliance and coordinate efforts pertaining to all employment faucets.

Skills

High-volume staffing

People management

Multi-site oversight

Travel between sites

Client relationship

Data-driven decisions

Process improvement

Tools

Google Workspace

Job description

Randstad North America is seeking an on-site Operations Manager to support our Randstad Inhouse Services (RIS) division. The role provides day-to-day leadership, oversees site operations, and manages account P&L, client relationships, and team development across 2–3 sites.

You will drive growth, manage teams, and ensure payroll, productivity, and service levels. Expect travel between client sites and recruiting centers, with a focus on data-driven performance and strategic client engagement.