On-Site Operations Coordinator — Bilingual

Traba; Laredo (TX); On-site; USD 20,664 - 27,552; Full time

Job summary

Traba is seeking a Customer On-Site to act as the main liaison between its workforce and the client's leadership team in Laredo, Texas. The role requires effectively managing day-to-day operations, onboarding workers, and ensuring smooth communication across teams.

The ideal candidate is bilingual in English and Spanish, holds at least a High School Diploma (with preference for higher education), and has experience in operational or customer-facing roles. Traba offers a competitive hourly pay and performance incentives.

Qualifications

• 1–2+ years of experience in operations or customer-facing environments.
• Strong verbal and written communication skills.
• Professional demeanor representing Traba.

Responsibilities

• Build strong relationships with site supervisors and workers.
• Facilitate worker onboarding and training.
• Assist workers with performance feedback and clock-ins.
• Communicate updates between client site and Traba Ops.
• Identify and resolve performance concerns proactively.
• Support day-to-day site operations effectively.

Skills

Bilingual (English & Spanish)

Interpersonal communication

Organized and detail-oriented

Customer service

Education

High School Diploma or equivalent

Associate's or Bachelor's degree preferred

Job description

Traba is seeking a Customer On-Site to act as the main liaison between its workforce and the client's leadership team in Laredo, Texas. The role requires effectively managing day-to-day operations, onboarding workers, and ensuring smooth communication across teams.

The ideal candidate is bilingual in English and Spanish, holds at least a High School Diploma (with preference for higher education), and has experience in operational or customer-facing roles. Traba offers a competitive hourly pay and performance incentives.