On-Site Office Coordinator: Admin & Client Support

Aerotek; Town of Texas (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Aerotek is seeking an On-Site Office Associate (CES) to provide administrative and customer support to the client and the Onsite Management team. The associate (CES) ensures that contract employees, the client, and the internal team receive superior administrative, accounting, human resource, and customer service support.

The role emphasizes strong customer service, adherence to injury protocols, and support for pre-employment screening and drug testing, with routine reporting and roster

Qualifications

• High School Diploma required.
• 1+ years of experience in a customer service
• Previous experience supporting the Construction Industry is a plus
• Computer literacy
• Flexible working schedule

Responsibilities

• Provide excellent customer service to contractors, clients, and internal team.
• Follow Injury Reporting Protocol and maintain contact with the appropriate internal contact and the local medical facility that provides post-accident care.
• Assist in facilitating and maintaining the process for pre-employment screening to include drug screening.
• Assist in the facilitation of Random Drug Testing.
• Manage client specific reports on an as needed basis or as outlined by the SOW or Project Scope.
• Manage attendance tracking and preparing reports for client.
• Manage daily attendance tracking and report to client on missing contractors.
• Manage/review call out line messages and follow up with contractors via phone call
• Manage assignment and distribution of PPE.
• Manage time off request documents and coordinate approval with CEM and Delivery Manager.
• Manages current contractor roster.
• Maintain a professional work environment in alignment with current client and Aerotek culture.
• Req entry and delegation of req in Connected
• Pre-screening questions review and confirmation
• Badging requests
• Offboarding of contractors
• Support client as needed with the site orientation process
• Coordinate with site H&S to make sure that all required certifications and contractor documentation is received

Skills

Customer service

Pre-employment screening

Random drug testing

Attendance tracking

PPE management

Badging requests

Contractor roster

Computer literacy

Education

High School Diploma

Job description

Aerotek is seeking an On-Site Office Associate (CES) to provide administrative and customer support to the client and the Onsite Management team. The associate (CES) ensures that contract employees, the client, and the internal team receive superior administrative, accounting, human resource, and customer service support.

The role emphasizes strong customer service, adherence to injury protocols, and support for pre-employment screening and drug testing, with routine reporting and roster