On-Site OB/GYN Registrar & Scheduler | Day Shift

Veterans in Healthcare; State College (Centre County); On-site; USD 32,000 - 42,000; Full time

Job summary

Mount Nittany Health in State College, PA is seeking an administrative professional to support patient office visits and coordinate care. You will greet patients, verify insurance, assist ambulatory patients, and manage scheduling and communications.

The role requires strong customer service, knowledge of medical terminology, and office procedures. A Medical Office Professional program or equivalent and one year of related experience are preferred; on-site position.

Qualifications

• High School diploma or equivalent.
• Completion of a Medical Office Professional program or equivalent preferred.
• One year of experience preferably in medical practice or clinical setting.
• Excellent customer skills are essential.
• Knowledge of physician office procedures, medical terminology, grammar and spelling.
• Working knowledge of office equipment such as copiers, fax machines, telephones and computers.
• Ability to sort and file materials by alphabetic and numeric systems.
• Ability to speak clearly and communicate effectively and to read, understand and follow written and verbal instructions.
• Ability to record messages and patient data accurately.

Responsibilities

• Greets and checks in patients, verifies and updates insurance information and provides patient with any necessary information.
• Screens visitors, verifies appointments, responds to inquiries and directs them to the appropriate area.
• Interviews new patients, records information required for registration and creates and enters the information in a computer account.
• Answers telephone calls, takes messages, responds to inquiries and transfers calls as appropriate.
• Schedules, coordinates and re-schedules patient appointments via computerized scheduler.
• Totals charges, collects payments, and issues receipts to the patient and schedules future appointments as applicable.
• Balances cash payments and cash on hand per the cash control procedure at end of shift.
• Answers questions regarding patient appointments, testing, accounts and charges or refers to appropriate staff.
• Instructs patients on preparation for office visits, special procedures and insurance requirements.
• Obtains insurance referrals or financial waiver documentation, as required.
• Prepares and mails new patient information packets and other office related correspondence.
• Ensures reminder telephone calls were made through the automated system and makes follow-up calls as necessary.
• Maintains work area in a neat and orderly manner and ensures office supplies are at optimal level.
• Distributes various forms to patients such as test results, prescriptions, etc.
• Participates in quality improvement activities and processes.

Education

High School diploma or equivalent

Medical Office Professional program or equivalent

Tools

Computers

Scheduler software

Phone system

Job description

Mount Nittany Health in State College, PA is seeking an administrative professional to support patient office visits and coordinate care. You will greet patients, verify insurance, assist ambulatory patients, and manage scheduling and communications.

The role requires strong customer service, knowledge of medical terminology, and office procedures. A Medical Office Professional program or equivalent and one year of related experience are preferred; on-site position.