On-Site NOC Support Specialist — Poly Clearance

Bespoke Technologies, Inc.; Tysons, Northern (VA, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Bespoke Technologies, Inc. in Tysons is seeking a Customer Service Support Specialist, on-site only. The role requires a Poly clearance to apply and focuses on monitoring and troubleshooting enterprise networks using Microsoft Sentinel and Azure.

You will collaborate with telecom carriers, cloud providers, and vendors to identify outages, collect data, and support incident response in a fast-paced 24x7 environment. Strong knowledge of network monitoring tools and KQL is highly valued.

Qualifications

• Experience with Microsoft Sentinel and Microsoft Azure.
• Understanding enterprise network monitoring and infrastructure monitoring tools.
• Experience identifying and performing initial troubleshooting.
• Understanding network security modeling, mapping, exposure-analysis, or network-path analysis tools.
• Experience working with telecommunications carriers, ISPs, cloud providers, OEM vendors, MSPs, or other third-party service providers.

Skills

Microsoft Sentinel

Microsoft Azure

enterprise monitoring tools

initial troubleshooting

network security modeling

vendor coordination

NOC/SOC operations knowledge

Tools

KQL queries

Runbooks

Job description

Bespoke Technologies, Inc. in Tysons is seeking a Customer Service Support Specialist, on-site only. The role requires a Poly clearance to apply and focuses on monitoring and troubleshooting enterprise networks using Microsoft Sentinel and Azure.

You will collaborate with telecom carriers, cloud providers, and vendors to identify outages, collect data, and support incident response in a fast-paced 24x7 environment. Strong knowledge of network monitoring tools and KQL is highly valued.