On-Site Neurology Front Desk and Patient Concierge

GEORGIA NEURODIAGNOSTIC & TREATMENT CENTER LLC.; Duluth (GA); On-site; USD 30,000 - 45,000; Full time

Job summary

A neurology clinic in Duluth, GA is seeking a Front Desk Staff Member to provide patient contact and administrative support. The role involves managing patient flow, assisting with check-ins and payments, and ensuring a welcoming environment for patients with complex neurological conditions. Candidates should have a high school diploma, prior customer service experience, and strong organizational skills. This is a full-time on-site position with typical hours from 8:30 am to 5:30 pm.

Qualifications

• High school diploma is required; some college preferred.
• Prior customer service or healthcare front desk experience is preferred.
• Strong organizational and communication skills are essential.

Responsibilities

• Manage patient check-in and check-out to ensure smooth clinic flow.
• Collect co-pays and payments at the time of visit.
• Assist with verifying insurance for patients.

Skills

Compassion

Communication

Detail-oriented

Technology skills

Adaptability

Customer service experience

Organizational skills

Education

High school diploma or equivalent

Some college preferred

Tools

Electronic medical record systems

PC skills

Job description

A neurology clinic in Duluth, GA is seeking a Front Desk Staff Member to provide patient contact and administrative support. The role involves managing patient flow, assisting with check-ins and payments, and ensuring a welcoming environment for patients with complex neurological conditions. Candidates should have a high school diploma, prior customer service experience, and strong organizational skills. This is a full-time on-site position with typical hours from 8:30 am to 5:30 pm.