IT Technician I - Desktop, GIS & Network Support

City of Los Banos; Los Banos (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

City of Los Banos is seeking an IT Support Specialist to troubleshoot and resolve PC and network issues, provide user assistance, and help deploy software across city devices. The role covers desktop, mobile, and browser-based applications in a public sector environment.

You will install and diagnose hardware/software, assist with GIS-related tasks, and contribute to city-wide IT projects while maintaining security and user accounts.

Qualifications

• Must be 18 years or older and have a high school diploma or equivalent.
• Six months of responsible computer-related work experience, paid or unpaid, including proficiency in related technology.
• Possession of a valid California driver license.
• Ability to learn specialized functions and perform technical support tasks.

Responsibilities

• Assist users to locate and resolve PC problems on desktops, laptops, and mobile devices.
• Install, support, maintain and diagnose software, hardware, and network devices on city systems.
• Provide city-wide training for hardware, software, and desktop applications.
• Maintain Active Directory user accounts and file permissions.
• Support IT systems and infrastructure during non-work hours as needed.

Skills

Help desk support

PC troubleshooting

Networking basics

Server virtualization

GIS understanding

Education

High school diploma or equivalent

Tools

Active Directory

Windows OS

Office 365

Job description

City of Los Banos is seeking an IT Support Specialist to troubleshoot and resolve PC and network issues, provide user assistance, and help deploy software across city devices. The role covers desktop, mobile, and browser-based applications in a public sector environment.

You will install and diagnose hardware/software, assist with GIS-related tasks, and contribute to city-wide IT projects while maintaining security and user accounts.