On-Site Marketing Tech Support Specialist

Kendall Cadillac; Meridian (ID); Hybrid; USD 25,000 - 39,000; Full time

Job summary

Kendall Auto Group is seeking a Marketing Technical Support Specialist to assist dealership personnel across our network, including multiple brands. This on-site role is located in Meridian, Idaho, and requires Monday–Friday work hours at 8:00 am – 5:00 pm.

You will handle support calls and emails, manage inventory and website issues, and create or follow up tickets while collaborating with the team to ensure timely resolutions and high-quality service.

Qualifications

• On-site work in Meridian, Idaho; not remote.
• Experience in automotive dealership support is a plus.
• Available for Monday–Friday 8:00–5:00.

Responsibilities

• Handle incoming support calls and emails.
• Provide inventory and website support.
• Resolve tickets via phone or create follow-up tickets.
• Identify inventory issues from DMS/IMS/CMS.
• Generate inventory reports.
• Perform Website QA testing and phone number QA.
• Conduct Website/Vendor Audits.

Skills

Customer service

Technical support

Communication

Tools

DMS

IMS

CMS

Job description

Kendall Auto Group is seeking a Marketing Technical Support Specialist to assist dealership personnel across our network, including multiple brands. This on-site role is located in Meridian, Idaho, and requires Monday–Friday work hours at 8:00 am – 5:00 pm.

You will handle support calls and emails, manage inventory and website issues, and create or follow up tickets while collaborating with the team to ensure timely resolutions and high-quality service.