Customer Care Appointment Scheduler

Kendall Cadillac; Meridian (ID); On-site; USD 19,000 - 28,000; Full time

Job summary

Kendall Auto Group in Meridian, ID seeks an Appointment Receptionist for our Client Care team. You will handle outbound calls to existing customers and schedule service appointments across Kendall dealerships in multiple states. The role emphasizes outstanding customer service, professional communication, and efficient data entry in our systems.

Evening and rotating Saturday shifts may apply. Join a fast-paced call center environment with modern workspace and opportunities to learn and grow

Qualifications

• Positive, professional attitude.
• Strong verbal and written communication skills.
• Organized and efficient with time management.
• Comfortable using computers and multi-line phone systems.

Responsibilities

• Deliver exceptional customer service with each client interaction.
• Identify service needs by asking appropriate questions and reviewing service history.
• Schedule service appointments for Kendall dealerships across multiple states.
• Accurately maintaining customer and vehicle information in software systems.
• Communicate effectively with customers and coworkers via phone and email.

Skills

Customer service

Phone system skills

Time management

Computer literacy

Verbal & written communication

Job description

Kendall Auto Group in Meridian, ID seeks an Appointment Receptionist for our Client Care team. You will handle outbound calls to existing customers and schedule service appointments across Kendall dealerships in multiple states. The role emphasizes outstanding customer service, professional communication, and efficient data entry in our systems.

Evening and rotating Saturday shifts may apply. Join a fast-paced call center environment with modern workspace and opportunities to learn and grow