On-Site Call Center Client Care Specialist

Kendall Ford Inc; Meridian (ID); Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan with company contributions

Paid Time Off

Job summary

Kendall Auto Group is seeking a Receptionist for our Client Care team in Meridian, Idaho. This on-site role involves handling inbound calls in a fast-paced call center environment, with no sales or cold calling. The position starts at $17.00 per hour and may include a rotating Saturday shift.

We offer a remodeled workspace, with desks, lockers, a large breakroom, and training facilities. Kendall Auto Group provides medical, dental, vision, and life insurance, Paid Time Off, a 401(k) with company

Qualifications

• Have a positive attitude and strong communication skills.
• Comfortable using a computer and multi-line phone system.
• Able to multitask effectively in a fast-paced environment.
• Able to politely and accurately determine clients’ needs.
• Driven to grow and succeed within the company.

Responsibilities

• Deliver unrivaled customer service with each client interaction
• Determine customer needs by asking questions and directing to the appropriate department
• Communicate with customers and co-workers via phone and email

Skills

Positive attitude

Verbal & written communication

Computer & multi-line phone system

Multitasking in fast-paced environment

Determine clients' needs

Growth-driven mindset

Job description

Kendall Auto Group is seeking a Receptionist for our Client Care team in Meridian, Idaho. This on-site role involves handling inbound calls in a fast-paced call center environment, with no sales or cold calling. The position starts at $17.00 per hour and may include a rotating Saturday shift.

We offer a remodeled workspace, with desks, lockers, a large breakroom, and training facilities. Kendall Auto Group provides medical, dental, vision, and life insurance, Paid Time Off, a 401(k) with company