On-Site Manufacturing IT Support Analyst

Trane Technologies; United States; On-site; USD 67,000 - 93,000; Full time

Job summary

Trane Technologies in Greenville, SC, on-site IT Support Analyst role focusing on delivering IT services across manufacturing and office environments. You will collaborate with business partners, drive improvements, and manage incidents and projects to ensure service levels.

The role requires strong Windows troubleshooting, cross-functional teamwork, and experience with IT service management. Willingness to work four 10-hour days weekly and participate in after-hours support as needed.

Qualifications

• Bachelor's degree in IT-related field or equivalent experience.
• 3+ years of IT and project management experience.
• Broad technical IT knowledge and awareness of industry trends.
• Strong troubleshooting skills and familiarity with Microsoft Windows operating systems.

Responsibilities

• Manage minor IT projects and business analysis tasks.
• Self-motivated and able to work with limited direction
• Project management
• Participate in and support project teams to improve IT and business operations.
• IT contact for the business regarding IT related information and project requests.
• Lead and Support IT initiatives across multiple manufacturing sites as needed.
• Provide onsite break/fix support for office and manufacturing environments, including PCs, tablets, mobile devices, printers, handheld scanners and peripherals
• Perform ongoing operational responsibilities for defined solutions.
• Work with Autopilot, Intune and Active Directory.
• Attend Gemba walks and promote Op Ex/Lean engagement, continuous improvement, and MDI integration.

Skills

Project management

IT support

Troubleshooting

Cross-functional teamwork

Communication

Data analysis

Remote support

Education

Bachelor's degree in IT-related field

Tools

Microsoft Office Suite

SharePoint

Visio

SQL

Oracle databases

DELMIA Apriso

Job description

Trane Technologies in Greenville, SC, on-site IT Support Analyst role focusing on delivering IT services across manufacturing and office environments. You will collaborate with business partners, drive improvements, and manage incidents and projects to ensure service levels.

The role requires strong Windows troubleshooting, cross-functional teamwork, and experience with IT service management. Willingness to work four 10-hour days weekly and participate in after-hours support as needed.