On-site Maintenance Lead for Luxury Multifamily

Thompson Thrift; Fishers (IN); On-site; USD 70,000 - 100,000; Full time

Job summary

Thompson Thrift is seeking a Maintenance Manager for The Union Flats in Fishers, Indiana. You will lead day-to-day maintenance operations for a Class A multifamily community, ensuring safety, asset preservation, and resident satisfaction.

You will manage preventative maintenance, oversee the service team, and coordinate with vendors to deliver high-quality service while supporting occupancy goals and revenue performance.

Qualifications

• Strong technical knowledge of plumbing, electrical, HVAC, and general maintenance systems.
• Ability to lead and guide a team through hands-on support, clear direction, and accountability.
• Experience managing maintenance operations, budgets, and vendor relationships.
• Strong problem-solving and organizational skills.
• Excellent communication and customer service abilities.
• Detail-oriented with a proactive approach to maintenance planning.

Responsibilities

• Lead, coach, and support maintenance technicians to ensure high-quality work, accountability, and timely completion of task.
• Oversee and actively participate in daily maintenance operations, including service requests, preventative maintenance, and apartment make-readies
• Ensure service requests are completed within established timelines, prioritizing urgent issues and maintaining accurate documentation of completion
• Manage the apartment turn process to support efficient make-readies timelines and protect revenue performance
• Execute and maintain a preventative maintenance program with regular inspections of building systems
• Conduct routine inspections of occupied and vacant units to identify needs and maintain asset quality
• Monitor maintenance workflows, service delivery, and team productivity for consistency
• Support maintenance budget management by monitoring expenses and inventory
• Partner with community management to ensure resident service and timely resolution of concerns
• Ensure compliance with safety standards, OSHA, Fair Housing, and policies
• Maintain records of maintenance activities and capital components
• Coordinate with vendors and contractors, including bids, overseeing work, ensuring quality and cost control
• Support emergency response and on-call coverage for urgent needs

Skills

Plumbing

Electrical

HVAC

Team leadership

Vendor management

Operations budgeting

Education

High school diploma or GED

Job description

Thompson Thrift is seeking a Maintenance Manager for The Union Flats in Fishers, Indiana. You will lead day-to-day maintenance operations for a Class A multifamily community, ensuring safety, asset preservation, and resident satisfaction.

You will manage preventative maintenance, oversee the service team, and coordinate with vendors to deliver high-quality service while supporting occupancy goals and revenue performance.