On-Site Maintenance & Admin Coordinator (Vacation Rentals)

Opportunities at Towne; Oak Island (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Oak Island Accommodations in Oak Island, NC is seeking a Maintenance Coordinator/Administrative Assistant to support maintenance operations for vacation rentals. Responsibilities include answering inquiries, delivering professional service, and coordinating with owners, guests, and vendors.

The role requires Excel/Word/Outlook proficiency, a high school diploma, and at least 1 year in vacation rentals. Weekend availability is required.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year experience in vacation rentals or related field preferred.
• Proficiency in Excel, Word, Outlook and property management software.

Responsibilities

• Answering calls from owners and guests regarding maintenance issues.
• Provide professional and courteous customer service via phone, email, and in person.
• Collaborate with owners and guests to resolve issues and coordinate resolutions.
• Work across multiple computer systems including property management software and Outlook.
• Communicate with other departments to coordinate tasks.
• Maintain maintenance programs and schedules.
• Adhere to all applicable AML/BSA regulations where required.
• Be available to work on weekends.

Skills

Team player

Effective communication

Customer service

Education

High School Diploma or equivalent

Tools

Excel

Word

Outlook

Property management software

Job description

Oak Island Accommodations in Oak Island, NC is seeking a Maintenance Coordinator/Administrative Assistant to support maintenance operations for vacation rentals. Responsibilities include answering inquiries, delivering professional service, and coordinating with owners, guests, and vendors.

The role requires Excel/Word/Outlook proficiency, a high school diploma, and at least 1 year in vacation rentals. Weekend availability is required.