Maintenance Coordinator/Administrative Assistant- Oak Island Accommodations

Opportunities at Towne; Oak Island (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Oak Island Accommodations in Oak Island, NC is seeking a Maintenance Coordinator/Administrative Assistant to support maintenance operations for vacation rentals. Responsibilities include answering inquiries, delivering professional service, and coordinating with owners, guests, and vendors.

The role requires Excel/Word/Outlook proficiency, a high school diploma, and at least 1 year in vacation rentals. Weekend availability is required.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year experience in vacation rentals or related field preferred.
• Proficiency in Excel, Word, Outlook and property management software.

Responsibilities

• Answering calls from owners and guests regarding maintenance issues.
• Provide professional and courteous customer service via phone, email, and in person.
• Collaborate with owners and guests to resolve issues and coordinate resolutions.
• Work across multiple computer systems including property management software and Outlook.
• Communicate with other departments to coordinate tasks.
• Maintain maintenance programs and schedules.
• Adhere to all applicable AML/BSA regulations where required.
• Be available to work on weekends.

Skills

Team player

Effective communication

Customer service

Education

High School Diploma or equivalent

Tools

Excel

Word

Outlook

Property management software

Job description

Maintenance Coordinator/Administrative Assistant- Oak Island Accommodations

Job Category: Bldg Services

Requisition Number: MAINT008705

• Posted : October 5, 2026
• Full-Time
• On-site

Locations

Showing 1 location

NC6-8901 E Oak Island Dr
Oak Island, NC 28465, USA

Description

As the Maintenance Specialist, you may look forward to:

• Answering calls from owners and guests in regards to maintenance issues in the rental property
• Providing professional and courteous customer service to owners, guests and vendors via phone, email, and face to face meetings
• Working with owners and guests on issues and resolutions when applicable
• Working in multiple computer systems simultaneously, including but not limited to: property management software, Outlook, and smart home technology sites
• Communicating with other departments
• Maintaining maintenance programs
• Obeys all applicable Federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA)
• Being available to work weekends

You are a person that (required skills):

• Has knowledge of Excel, Word, Outlook, and property management software
• Has a High School Diploma or equivalent
• Has at least 1 year experience in vacation rentals or related field, but not required
• Is a team player
• Is efficient in communicating

Physically you can anticipate to:

• Express or exchange ideas by means of the spoken word via email and verbally
• Exert up to 50 pounds of force occasionally, use your arms and legs, and sit most of the time
• Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation
• Subject to internal and external environmental conditions
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.

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