Housekeeping Manager of Vacation Rentals

PROACTIVE Real Estate; Supply (NC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Base salary + peak bonus

Paid time off

Mileage reimbursement

Career advancement

Job summary

PROACTIVE Real Estate in Holden Beach/Supply, NC is seeking a results-driven Housekeeping Manager to lead our property turnover across luxury vacation rentals. You will oversee turnaround logistics, manage cleaning crews, and ensure readiness for guest arrivals during peak weekends.

The role emphasizes on-site operations, inventory control, quality inspections, and collaboration with vendors. You will use Breezeway and mobile tools to dispatch tasks, track progress, and maintain brand standards

Qualifications

• 3+ years in property management or vacation rental operations.
• Proven leadership of vendor networks or independent cleaning teams.
• Weekend availability during peak season.
• Tech-savvy with mobile apps, smart locks, and field communication tools.
• Valid driver’s license and reliable vehicle.

Responsibilities

• Lead Saturday turnover logistics with real-time dispatch to ensure on-time check-ins.
• Manage cleaning crews, inspectors, and linen logistics.
• Oversee quality control audits and property readiness.
• Monitor inventory, supply closets, and guest amenity stock.
• Use Breezeway or similar software to track tasks and progress.

Skills

Property management

Hotel housekeeping management

Vacation rental operations

Leadership

Tech-savvy

Mobility

Tools

Breezeway

Job description

Housekeeping Manager

Location: Holden Beach / Supply, NC

Position Type: Full-Time

Compensation: Competitive salary based on experience + summer performance bonuses

Position Overview

We are seeking a results-driven, detail-oriented Housekeeping Manager to lead our property turnover operations across our portfolio of luxury vacation rentals. The ideal candidate thrives in a high-stakes, fast-paced environment and possesses deep expertise in short-term rental operations along the Brunswick County coast. You will directly oversee all turnaround logistics—with a heavy emphasis on peak Saturday check-out/check-in windows (10:00 AM – 4:00 PM)—managing cleaning contractors, quality control inspectors, linen logistics, and guest readiness standards.

Key Responsibilities

Turnaround Operations & Logistics

• Saturday Execution: Lead dynamic, real-time dispatching during Saturday turnover windows to ensure 100% on-time check-ins.
• Vendor & Crew Management: Recruit, onboard, schedule, and evaluate independent cleaning crews and inspectors.
• Linen & Supply Chain Management: Oversee central laundry/linen distribution, manage inventory in supply closets, and restock guest amenity kits.

Quality Control & Property Standards

• Property Inspections: Conduct rigorous pre-arrival audits and random spot checks ensuring properties meet brand cleanliness guidelines.
• Damage & Maintenance Triage: Identify, document, and report guest-caused damages, missing items, or maintenance issues (HVAC, plumbing, pool/spa) immediately upon property entry.
• Deep Cleans & Off-Season Upkeep: Plan and execute bi-annual deep cleans, carpet extractions, and owner-offseason maintenance schedules.

Administration & Systems

• Software Management: Utilize property management and turnover software (e.g., Breezeway) to assign tasks, monitor field progress in real time, and track property readiness.
• Cost & Budget Control: Manage piece-rate cleaner pay, supply expenses, and linen loss metrics to maintain operational efficiency.

Qualifications & Requirements

• Experience: 3+ years in property management, hotel housekeeping management, or vacation rental operations (coastal/seasonal market experience strongly preferred).
• Leadership: Proven track record of managing and retaining vendor networks or independent cleaning teams.
• Flexibility & Availability: Must be available to work weekend shifts throughout peak season (Memorial Day through Labor Day).
• Tech-Savvy: Comfortable using mobile operations software, smart locks, and smartphone communication tools.
• Mobility: Valid Driver’s License with a reliable, clean vehicle capable of hauling supplies or emergency linens between properties.
• Problem Solver: Calm under pressure with a proven ability to handle same-day operational bottlenecks and unexpected crew call-outs.

Benefits & Perks

• Competitive base salary + peak season performance incentive bonus
• Paid time off (PTO) with off-season flexibility
• Mileage/vehicle reimbursement program
• Opportunities for career advancement within property management operations