On-Site Logistics Lead

Swift Transportation; Waxahachie (TX); On-site; USD 67,000 - 80,000; Full time

Benefits offered by this job

401k

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Pet Insurance

Employee Stock Purchase Plan

Paid Training

Wellness Programs

Flexible Spending Account

Tuition Assistance

Military Leave

Vendor Discounts

Volunteer Opportunities

Training & Growth

Diversity & Inclusion

Job summary

Swift Transportation is seeking an on-site Operations Coordinator to coordinate and implement systems that maximize asset utilization within a customer's environment. You will lead on-site operations, handling Planning, Driver Management and Customer Service, and work with KNX centers to meet commitments.

The role requires 2+ years in customer service, planning or driver management, a Bachelor's degree or equivalent, and transportation experience is preferred.

Qualifications

• 2+ years of customer service, planning or driver management experience required.
• Transportation experience preferred.
• Bachelors degree or equivalent combination of education and/or experience required.

Responsibilities

• Coordinate and implement systems to maximize asset utilization in a customer's environment.
• Lead on-site operations at the customer facility including Planning, Driver Management and Customer Service.
• Expand business revenue by exploring dedicated, rail, and logistics opportunities with customers.
• Communicate professionally with assigned customer personnel at all levels to foster relationships.
• Maintain knowledge of customer service processes and coordinate with KNX planning centers to meet commitments.
• Assist in collecting and maintaining current customer information in the system.
• Collaborate with KNX internal departments to resolve issues.
• Learn customer's in-house processes and educate on KNX transportation operations.
• Generate service reports (OS&D, accessorial, etc.) and evaluate cost factors.

Skills

Customer service

Planning

Driver management

Communication skills

Education

Bachelor's degree or equivalent combination of education and/or experience

Job description

Swift Transportation is seeking an on-site Operations Coordinator to coordinate and implement systems that maximize asset utilization within a customer's environment. You will lead on-site operations, handling Planning, Driver Management and Customer Service, and work with KNX centers to meet commitments.

The role requires 2+ years in customer service, planning or driver management, a Bachelor's degree or equivalent, and transportation experience is preferred.